Thank you for getting in touch about our Pantene Pro-V Ultimate Care Moisture, Repair, Shine Shampoo. It's disappointing to hear that your hair was left looking greasy. That's not the kind of experience we want you to have and we do appreciate you for bringing it to our attention. Please be assured that we are reporting this to the rest of our team. When you find the time, please give us a call at (800) 945-7768 or email us through our Contact Us Page so we can better assist you.