Thank you for taking the time to let us know about your experience with the product. We are happy to hear that you enjoy the product and to have you as a loyal consumer with our company.

We truly appreciate your feedback on our Pantene Pro-V Ultimate Care Moisture + Repair + Shine 3 Benefits in 1 Conditioner. It's wonderful to hear that it helped detangle, soften, and condition your hair. However, we’re sorry to learn that the scent was too strong for your liking and lingered longer than you'd have preferred. Please know that we put a lot of care into our research and consumer testing to create features that we believe our customers will enjoy. We recognize that scent is quite subjective; what works for one person might not work the same for someone else We carefully consider consumer input when making changes and improving our products, so we really appreciate your comments, and we will be sure to share them with the rest of our Pantene Team. In the meantime, we’d love to connect with you further to gain more insight into your experience. Don’t hesitate to reach out to us at (800) 945-7768 or send us an email through the Contact Us page on our website.

Thank you for your feedback on Pantene Pro-V Ultimate Care Moisture + Repair + Shine Conditioner. We are sorry to hear you were dissatisfied with your recent purchase. We want you to know we put a lot of effort into research and testing to create features we think you’ll love, but we understand that everyone has different preferences. Thank you for sharing your feedback. We’ll make sure to pass your comments along to our team for future improvements. We truly appreciate your input. Please feel free to give us a call at (800) 945-7768 or email us through our Contact Us page for further assistance.