I’ve been buying this for at least a few months, maybe even a year. The last time I bought some I had legitimately thought it had gone bad, WAY too sweet, not nearly as much spice, genuinely not good. So I threw the rest out, and bought some more, only to find out the recipe was changed! Extremely disappointed. Will not buy until the recipe is changed back.

I’ve been obsessed with Tazo Chai Concentrate for years. I never liked coffee and this drink had become my favourite part of the morning. Since trying the new concentrate I’m disappointed. Grit and sludge at the bottom of the carton, the flavours fall short having cut out a lot of the ingredients that make a great chai. Please bring it back.

What I spent to buy this and make it at home is significantly cheaper than what I would have spent at a Starbucks. I make it at home the same way they make it in store and the cost is so much better. No long lines in a drive thru or at a counter, no waiting five minutes after placing an order to receive my drink. No complaints about to much or not enough ice in my drink. Honestly so happy that my friend told me about this, saved my wallet and my anxiety and my cravings!

I have very much enjoyed the Tazo Classic Chai Latte tea as well at the matcha green tea. so tasty. However, all the teas that are at the highest caffeine rating (61+) Is tricky business, I want to know the exact amount that i am putting into my body so i can regulate my nutrition. I would very much appreciate if they would put the number in Parenthesis next to the dot rating scale.

I loved Tazo for prioritizing Star of Anise in the flavor profile, no other brand had such a wonderful and complex flavor combination. As a tea junky this was my go to ready made. The new recipe has such a low concentration Star of Anise that I can hardly taste it!! I am so sad, no other ready made concentrate had it. So I guess I will be making my own now. The new recipe is miserably lacking in a middle and end flavor. I can barley taste the ginger, the burn is missing. Either the ingredient are in lower in concentration or not brewed long enough. The tea tastes much sweeter without the strong spice. Not worth buying concentrate for such a bland tea, I can brew a tea just as bland myself.

This is the best chai concentrate available, in my opinion. I love the spice blend with this one. I have all but stopped drinking coffee now as I prefer Tazo chai. My only wish is that it were on more shelves. It is incredibly hard to find these days. So, so delicious!

I have bought Tazo Chai Latte for years as I love it. Several years ago you changed the recipe it was terrible. Since so many wanted the original back you boxed it and called it "Classic Chai Latte". Bummer now the box exterior has changed again (December 2019) and so has the content. It has way more water and the taste has changed. Please go back to the original recipe.

I just bought this and was super excited this morning to indulge in a nice cup of Chai Latte. First off, it smelled weird...kind of rancid. The taste was off and far too sweet. I can’t get the after taste out of my mouth. I won’t be purchasing this ever again!

I do love this product and have been drinking it for years. I have noticed lately though that there is like a residue left at the bottom of my cup. It has almost a gritty taste. At first I thought that this was perhaps my fault because the first cup I pour from a new container doesn't have this problem. But I do always refrigerate it after opening and use it within seven days. After reading these reviews I have noticed that other people are having similar problems. It really is disappointing though because I love this product.

Have loved your product for year, but have recently been diagnosed with celiac. Is this product Gluten Free and would you ever consider adding a GF certification? Like many celiacs, I have been advised by my medical team to only consume products that specifically state they are gluten free.