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Customer reviews for Tazo Chai Latte Concentrate Black Tea, 32 fl. oz., 3 pk. for
Tazo Chai Latte Concentrate Black Tea, 32 fl. oz., 3 pk.
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Showing 41-50 of 196 reviews
Apr 10, 2023
Christie0927
1 out of 5 stars review

Verified Purchase

Horrid…save your money

Horrible tasting. Very strong black pepper taste.

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Jan 15, 2026
laurad
5 out of 5 stars review

love ingredients

I love the flavors in this tea, I drink it every morning

Review from tazo.com
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Apr 24, 2020
Terri
1 out of 5 stars review

New flavor is horrible

Tazo had to have changed the flavor, along with the packaging, of my favorite chai. I have been drinking Tazo Chai Tea for years and make it at home almost every day. This morning I got the the bottom of my concentrate and it came out dark and sludgy. I though it went bad. I threw it out and opened a new one after shaking it. It was horrible. Well I guess that just reduced my grocery bill.Why did you change it? Obviously, the term “classic chai” meant nothing to you. Oh well, I guess my grocery bill just went down as I won’t be buying it again.

Review from tazo.com
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reply from Consumer Services

We're disappointed to hear that you didn't have a great experience with the Tazo Chai Latte Concentrate. We would like to gather some additional information so we can better assist. Please contact us directly at consumer.services@unilever.com.

Jul 17, 2021
wheresmychai
1 out of 5 stars review

Sour!!

I LOVED. And I mean absolutely adored this stuff a few months ago. Chai is my go to for soothing stress and giving myself a little extra energy. It is very special to me. Tazo Chai hasn’t disappointed me throughout the years in helping me brighten the day. That was, until, I discovered the recipe changed. I opened a new container of it (non-expired) and took a little sip after making myself a latte. I nearly threw up my breakfast. The taste was sour and watery, and it left an extreme sludge at the bottom of my cup. I tried a new, fresh container— still sour. It tastes like spoiled milk-water. What is going on? Why the sudden sludge collecting at the bottom? I missed when you could instead see the spices on the sides of the cup in a very sparse manner— not *sludge*. I used to recommend this to everyone; but now it’s just not good. It tastes awful.

Review from tazo.com
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Jan 14, 2020
Holly
2 out of 5 stars review

Go back to the original recipe please!

I’ve had my daily cup of Tazo Chai Latte for over 10 years and since the packaging changed on the exterior, the tea inside must have changed too. It is a watered down version and the good spicy flavor that Tazo was known for is clearly gone. Every morning I’m disappointed at how blah and unsatisfying the tea is. I want to see the spices stick to the inside of my cup like they used to! PLEASE bring back the original recipe! In the meantime, I’ll be looking for a replacement brand.

Review from tazo.com
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reply from Consumer Services

Thanks for reaching out - we're disappointed to hear that you didn't have a great experience with our Tazo Classic Chai Latte! Please reach out to us directly at consumer.services@unilever.com, so we can gather additional information.

Jun 19, 2020
Esss
1 out of 5 stars review

Why did you change recipe?!?!

I have been drinking this every day for tow or three years and suddenly, YUCK! The last few months I seem to get some old, some new recipe or something. When it's new it tastes like it's gone bad, I have checked the date to see if that is the issue. Then I looked here and I see others with the same complaint. I am so sad, but I will have to stop buying this, it is no longer good. Please let us know if you change it back, which I cannot recommend enough!

Review from tazo.com
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reply from Consumer Services

We're disappointed to hear that you didn't have a great experience with our Tazo Chai Latte Concentrate. We would like to gather some additional information so we can better assist. Please contact us directly at consumer.services@unilever.com.

Sep 11, 2019
phacopian
5 out of 5 stars review

Heaven! Tazo chai latte is perfect for fall! Its actually a black tea with the chai spices so if you wanted a latte you would have to mix it with your preferred milk. It tastes great! A little on the sweet side so just be aware of the ratio when mixing.

Review from influenster.com
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Feb 14, 2019
ben s
5 out of 5 stars review

Part of growing up

I love TAZO Chai Classic. I probably started drinking it back in 2005, when the branding was still old school, but the taste was still the same. I still enjoy the chai today, prepared on the stove. Can be spicy if you want, but I usually go middle. A dash of cinnamon and it's perfect. Essential part of my upbringing!

Review from tazo.com
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Nov 30, 2018
reneeinflorida
5 out of 5 stars review

Excellent Chai Latte Hot or Cold!

Love this tea and have been using it for years! The "skinny" version is just as good. Btw, this is the chai that they use in Starbucks! My only issue is with the packaging -- when twisted (easily), the cap breaks the foil seal so you are never quite sure the package has not been tampered with.

Review from tazo.com
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reply from Consumer Services

Thanks for reaching out to Tazo. We're so sorry to hear that you experienced difficulty with our packaging. Packaging is designed for product protection and for consumer convenience. We do conduct regular evaluations, and it's possible that container could change at some time in future. Thanks again for your contact, and we will be sure to pass your comments along to the appropriate staff. Thank you.

Dec 19, 2022
LJ24
1 out of 5 stars review

Terrible new recipe

I have been buying this tea for years and just love it. Over the last couple of months, I have notice a drastic change in the taste as well as the consistency. It is super watery and much less tasty. Why change a good thing? It is really horrible now and I will no longer be purchasing this product if the recipe doesn’t go back the original. Very disappointing.

Review from tazo.com
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reply from Consumer Services

Thanks for reaching out. We're sorry to hear you noticed our Chai Classic Latte Tea Concentrate has been super watery and less tasty, and we'd like to learn more - could you kindly send us an email to consumer.services@unilever.com, and share ref ID: 42474433? We'll keep an eye out!