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Sams Club
Sams Club
Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars1,215 ratings446 reviews
  1. 5 stars70% (848)
  2. 4 stars12% (143)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (118)

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Showing 81-90 of 446 reviews
Sep 16, 2023
Jack
1 out of 5 stars review

Verified Purchase

No Good

The tabs did not hold.

Helpful?3MUDBLDUYXXG7874218545
reply from Consumer Relations

HI Jack. Our apologies for this occurrence. We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

May 2, 2023
Panda
2 out of 5 stars review

Getting worse

I really wish sams would just be constant with these diapers. The quality of them changes with each box you buy, sometimes 3 or 4 diaper in the pack just rip at the seem other times they have no give even if they are suppose To be adjustable I have used these diapers for over 8 years and I am so disappointed in how bad they have gotten

Helpful?3MUDBLDUYXXG7874218545
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment and the issues you are experiencing. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

May 9, 2022
CaseyW
1 out of 5 stars review

Verified Purchase

NOT BREIFS...DIAPERS

I would give zero stars if I could. These aren't briefs. They are diapers that someone would have to put on you. The definition of brief is " type of short, form-fitting underwear" and these don't fit that description at all. I was very annoyed when we opened a package of them.

Helpful?3MUDBLDUYXXG7874218545
reply from Consumer Relations

Good Morning Casey! So sorry for any confusion and inconvenience. Our Brief products have the fasteners on either side and the Protective Underwear Products are the Pull Up type. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jul 25, 2017
Caregiver
3 out of 5 stars review

Member Marks briefs

My husband is also totally disabled. We go through about 3+ cases in a month. This new design is no good. The tabs come undone to easily. It causes a lot more work on me. I'm his 24 hour a day caregiver. I wouldn't recommend this product to no one. I will be looking for something better. This is the second time you changed the design. It didn't work the other time. What makes you think it will work this time?

Helpful?3MUDBLDUYXXG7874218545
reply from Supplier Response

We are sorry to hear of the challenges with the new fastening system. Being a caregiver, we understand ease of use is of utmost importance to you. We'd like to make a few recommendations that may help provide a more secure fit in the future. As you unfold and expand the wing, use your opposite hand to grab in between the two patches towards the center of the product (Note the fasteners will no longer extend off the side panel). Then secure the fit by gently pressings the outside of each fastener and rubbing in a circular motion to secure. By rubbing in a circular motion you are helping engage the hooks on the blue patch with the front of the brief. After engaging the fasteners lightly tug the panel back towards you hip to ensure the fasteners are fully engaged. Additionally, we have the previous brief available on Samsclub.com. https://www.samsclub.com/sams/mm-lg-brief-48-count/prod18930034.ip?searchTerm=996555

Apr 23, 2022
Ken
5 out of 5 stars review

Verified Purchase

Fast delivery

Wrong size

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Dec 30, 2018
Marc
3 out of 5 stars review

Limited in-store medium size

Started buying these about 1 1/2 years ago , great diapers and great price few issues with sides tearing but u can still return them for a full refund however my biggest qulem is I just found out from costumer service there going to discontinue medium size in store , think it's stupid not all ppl wear large or x-large

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reply from Consumer Relations

Good Morning Marc. We're so sorry to hear about the sides tearing. Maintaining product quality is a top priority for us, and your experience is being brought to the attention of our Manufacturing and Quality Assurance personnel. In the future, if you encounter any defective product, please reach out to our call center at 888-301-0332 so that we may obtain more information regarding the defective brief product. In addition, if your club has discontinued the Medium Brief, it is still available online with free shipping.

Oct 2, 2018
JJ Fun
5 out of 5 stars review

Works great

I use these diapers for my father. I've tried other brands and they don't hold up as well. Others "fall apart" when they get wet. This one holds up well. Really love the tabs because they can be reused. Unlike other brands that is a one time self sticking type tab. They hold a lot of urine which makes it nice for overnight. Very pleased with these diapers.

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Nov 25, 2020
Angel9156
5 out of 5 stars review

Amazing diaper! at an amazing price!

I bought these for my husband and I as we are both completely incontinent we wanted something that was a little more discreet as we are in our 30s and 20s and these work amazing we haven’t had any leaks or bad smells. I’ll be ordering 3 more cases for the month

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Sep 1, 2021
888
4 out of 5 stars review

Product Needs Work

This Product Is Very Comfortable. However The Tabs On The Medium Brief Aren't Long Enough And Could Be Redesigned Into A Tab Similar But Half The Size. The Ruffles Between The Brief On The Leak Guards Arent All That Comfortable After A Long Time. The White Color Needs To Be Something Different Like A Grey Or Black. The Diaper Isn't Long Enough To Endure Comfort. It's Almost But Not Quite There. Please Fix. This Review Is Coming From A Younger Adult With Unexpected Health Issues. White Diapers Aren't Cool Anymore

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Jan 27, 2018
Preoccupied
1 out of 5 stars review

Awful-worst ever

I’ve been buying this item for 6 1/2 years and so far this are the worst briefs ever. I’m paralyzed from my rib cage down and to change myself it’s a great battle for me. I don’t have any help and this new type of briefs makes it even more difficult. If you could just offer the old kind that has the yellow stripe I’ll truly appreciate it. I need to buy from you because you have the best price and I don’t have money. For your attention to my concern, thank you.

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