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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars
1,223 ratings449 reviews
  1. 5 stars70% (853)
  2. 4 stars12% (144)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (120)

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Showing 21-30 of 1,223 reviews
Nov 17, 2021
Brenda
1 out of 5 stars
1 out of 5 stars review

FRUSTRATED AND DISAPPOINTED

First, I bought a size Medium which is proported to fit 26” - 48” waist. Mom only weighs approx 110 lbs; yet the briefs barely fits around her properly. In order to get the tabs to stick, you must pull them to the point that the material thickens. Otherwise, the tabs do not stay on the diaper; thus the improper fit. The side panel is extremely weak; often tearing partially or entirely away from the more padded center part of the diaper. The Velcro tab cannot be opened without tearing up the part of the diaper it is adhered to. When you do get it open, you have to peal the fuzz off the Velcro in order to get it to stick to the diaper; even then, it barely sticks. The flange on the inner leg portion is not stretchy at all; thus cutting (not literally) into the groin. The “wet indicator strips” do not even change color so I must partially remove the diaper to determine if it is wet or dry. Overall, the diaper is stiff and looks extremely uncomfortable. PLEASE BRING BACK THE PREVIOUS DIAPER before I find it necessary to look for a different diaper and different distributor.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Brenda and thank you for your loyal patronage. The older style brief has been discontinued. But, please call our customer service line  at 888-301-0332. They might be able to reach out to the manufacturer to inquire about other options and help with finding the right product for your mom.

Jun 26, 2021
Fourwheeler
1 out of 5 stars
1 out of 5 stars review

Poor quality. Tabs tear easily.

So dissatisfied. I do not like the one large velcro tab on each side It is difficult to open while sitting, then sticks to everything except where you want it. The two tabs on each side worked great. For some reason these are no longer available in large size and the mediums, which used to work fine, now seem smaller. Also, these tear easily. One slight tug and off comes the whole tab.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning and thank you for sharing your helpful feedback regarding the new fastening system. The tab should not be tearing off so, please call us, at your convenience so we may learn more and help. Our number is 888-301-0332

Nov 25, 2020
Angel9156
5 out of 5 stars
5 out of 5 stars review

Amazing diaper! at an amazing price!

I bought these for my husband and I as we are both completely incontinent we wanted something that was a little more discreet as we are in our 30s and 20s and these work amazing we haven’t had any leaks or bad smells. I’ll be ordering 3 more cases for the month

Helpful?3MUDBLDUYXXG7874218536
Jan 27, 2018
Preoccupied
1 out of 5 stars
1 out of 5 stars review

Awful-worst ever

I’ve been buying this item for 6 1/2 years and so far this are the worst briefs ever. I’m paralyzed from my rib cage down and to change myself it’s a great battle for me. I don’t have any help and this new type of briefs makes it even more difficult. If you could just offer the old kind that has the yellow stripe I’ll truly appreciate it. I need to buy from you because you have the best price and I don’t have money. For your attention to my concern, thank you.

Helpful?3MUDBLDUYXXG7874218536
May 2, 2023
Panda
2 out of 5 stars
2 out of 5 stars review

Getting worse

I really wish sams would just be constant with these diapers. The quality of them changes with each box you buy, sometimes 3 or 4 diaper in the pack just rip at the seem other times they have no give even if they are suppose To be adjustable I have used these diapers for over 8 years and I am so disappointed in how bad they have gotten

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment and the issues you are experiencing. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 2, 2018
JJ Fun
5 out of 5 stars
5 out of 5 stars review

Works great

I use these diapers for my father. I've tried other brands and they don't hold up as well. Others "fall apart" when they get wet. This one holds up well. Really love the tabs because they can be reused. Unlike other brands that is a one time self sticking type tab. They hold a lot of urine which makes it nice for overnight. Very pleased with these diapers.

Helpful?3MUDBLDUYXXG7874218536
May 15, 2025
kate13
1 out of 5 stars
1 out of 5 stars review

Don't Waste Your Money - Poor Quality Item

The item picture is NOT the item you will receive. The briefs you will receive are not absorbent, the tabs don't stick and the sides of the brief rip easily. Very cheaply made. Previously, I purchased this item for over a year and only recently Member's Mark replaced the better quality brief with this cheaply made brief that's a total waste of money!

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning Kate, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Brief. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Jul 9, 2021
Mila
1 out of 5 stars
1 out of 5 stars review

Changes made to velcro closure are terrible!!!

I've been purchasing Members Mark Adjustable Briefs for the past 5 years for a family member. They have been very good until my last purchase of a month ago where now I see they made "changes" (or they probably call it "upgrades") to the VELCRO closure. 1. When you first separate the velcro closure from the backing, it is very hard to do and sometimes it tears the backing, so I have to throw away the whole brief. 2. The velcro closure used to be two pieces and now it is one whole piece which is very hard to velco to the front of the brief because it is stiff and it creates a rash on the person who is wearing the brief a terrible rash. I will be looking for a different company to get similar product!!!

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Hi Mila! Thank you for your feedback and our apologies for these issues. Please call our customer service line at 888-301-0332 so that we may gather more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Feb 27, 2022
Char
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Individual may not be able to use on their own.

Not for an individual to use on their own. Great concept. I wasn't able to assist with adhering them before putting on. It was a real struggle when the individual wants to do it on their own. Maybe someone with more experience could be more successful. I'm using them as a chair pad instead. If she digresses, we may need them then.

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Afternoon Char. Thank you for your feedback. We will certainly pass it along. The Brief product has the fasteners on either side. We also offer the Members Mark Protective Pull up style underwear which is easier to use on your own. Don't hesitate to give us a call at 888-301-0332 with any other questions that we may help you with.

Mar 18, 2021
Russ
1 out of 5 stars
1 out of 5 stars review

Prob lem with closure strips

When they changed from 2 small closure spots 6to 9one long closure strip on each side. This created a problem in removing the brief in that I have to rip the brief apart. There is no loop in between the closure sections. This is very noticeable for a person that has limited use of their hands.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Russ , Thank you for your helpful feedback. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.