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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars
1,232 ratings453 reviews
  1. 5 stars70% (860)
  2. 4 stars12% (145)
  3. 3 stars5% (61)
  4. 2 stars4% (46)
  5. 1 star10% (120)

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Showing 21-30 of 453 reviews
Jun 26, 2021
Reviewer name: Fourwheeler
1 out of 5 stars
1 out of 5 stars review

Poor quality. Tabs tear easily.

So dissatisfied. I do not like the one large velcro tab on each side It is difficult to open while sitting, then sticks to everything except where you want it. The two tabs on each side worked great. For some reason these are no longer available in large size and the mediums, which used to work fine, now seem smaller. Also, these tear easily. One slight tug and off comes the whole tab.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning and thank you for sharing your helpful feedback regarding the new fastening system. The tab should not be tearing off so, please call us, at your convenience so we may learn more and help. Our number is 888-301-0332

Mar 18, 2021
Reviewer name: Russ
1 out of 5 stars
1 out of 5 stars review

Prob lem with closure strips

When they changed from 2 small closure spots 6to 9one long closure strip on each side. This created a problem in removing the brief in that I have to rip the brief apart. There is no loop in between the closure sections. This is very noticeable for a person that has limited use of their hands.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Russ , Thank you for your helpful feedback. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

May 15, 2025
Reviewer name: kate13
1 out of 5 stars
1 out of 5 stars review

Don't Waste Your Money - Poor Quality Item

The item picture is NOT the item you will receive. The briefs you will receive are not absorbent, the tabs don't stick and the sides of the brief rip easily. Very cheaply made. Previously, I purchased this item for over a year and only recently Member's Mark replaced the better quality brief with this cheaply made brief that's a total waste of money!

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning Kate, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Brief. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Sep 4, 2021
Reviewer name: Cathy
1 out of 5 stars
1 out of 5 stars review

terrible

I have been purchasing the Member's Mark Unisex briefs for years for my disabled adult son. They have changed them and they are no longer the same. The tabs on the old one were two separate tabs on each side. They were much easier to use than the new longer single tab on each side. Please go back to the two tab on each side design. I purchased these because the price was wonderful. Now they have changed the design and increased the price - not happy!

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Cathy. Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jul 5, 2021
Reviewer name: Bre
1 out of 5 stars
1 out of 5 stars review

Please go back to the old ones.

These new ones belong in the trash before they are used. I have to change my grandfather who is bedridden and these leak almost every night. He also has been developing a rash from the new ones. These were amazing diapers before but now the reviews keep going down. I can see why. Please go back to the 4 strip.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Bre. Thank you for sharing your feedback regarding the leakage and design. We want our briefs to perform at their best for your grandfather, so please call us, at your convenience so we may learn more and help. Our number is 888-301-0332

May 2, 2023
Reviewer name: Panda
2 out of 5 stars
2 out of 5 stars review

Getting worse

I really wish sams would just be constant with these diapers. The quality of them changes with each box you buy, sometimes 3 or 4 diaper in the pack just rip at the seem other times they have no give even if they are suppose To be adjustable I have used these diapers for over 8 years and I am so disappointed in how bad they have gotten

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment and the issues you are experiencing. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 10, 2021
Reviewer name: Caregiver
2 out of 5 stars
2 out of 5 stars review

Problems with closures

I've purchased member's for mark diapers for 4 years for my loved one. Changes have been made to the closure that aren't good. The long single tab isn't as good as the 2 tab type. Also, there is a problem with the manufacturing. As you open up the tab to affix it to the front of the diaper, fibers from the diaper pull away and make it difficult for the tab to ahere to the front of the diaper. So, the diaper comes off unless I apply tape of some kind around the whole waistband of the diaper.

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning . We apologize for these issues since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark Briefs. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Feb 27, 2022
Reviewer name: Char
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Individual may not be able to use on their own.

Not for an individual to use on their own. Great concept. I wasn't able to assist with adhering them before putting on. It was a real struggle when the individual wants to do it on their own. Maybe someone with more experience could be more successful. I'm using them as a chair pad instead. If she digresses, we may need them then.

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Afternoon Char. Thank you for your feedback. We will certainly pass it along. The Brief product has the fasteners on either side. We also offer the Members Mark Protective Pull up style underwear which is easier to use on your own. Don't hesitate to give us a call at 888-301-0332 with any other questions that we may help you with.

Sep 23, 2021
Reviewer name: joj
1 out of 5 stars
1 out of 5 stars review

Horrible

I hate the only true diaper that you now have available. My husband weighs only 132 pounds and the medium did not fit him which they should have based on the weights given. They are less absorbent than the 2 tab diapers and fit less well with urine and stool seeping out the sides. I am tired of replacing the underpads and at times the bedding due to leaks. I found out by comparing that the large diaper has no more absorbent material than the medium just more of the gauze like material. Please bring back the 2 tab diaper that it appears that you discontinued. I belong to Sam’s club because of the previous availability of good diapers, pads, adult washcloths, etc for the handicapped. Over the last 11 years I have spent at least $1000 per year on supplies. I may need to seek a better diaper elsewhere and cancel my 23 year Sam’s. Membership

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning. Thank you for your feedback and our apologies for these issues. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist.

Nov 25, 2020
Reviewer name: Angel9156
5 out of 5 stars
5 out of 5 stars review

Amazing diaper! at an amazing price!

I bought these for my husband and I as we are both completely incontinent we wanted something that was a little more discreet as we are in our 30s and 20s and these work amazing we haven’t had any leaks or bad smells. I’ll be ordering 3 more cases for the month

Helpful?3MUDBLDUYXXG7874218536