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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars
1,223 ratings449 reviews
  1. 5 stars70% (853)
  2. 4 stars12% (144)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (120)

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Showing 11-20 of 449 reviews
Mar 1, 2024
Panc PIggy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Diaper Dud

Not pleased with product. difficult to get item to fit and fasten. Will not order again.. in fact should return the order

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Thank you for your feedback. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jan 4, 2023
Jocelyn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Think about it twice before making a poor choice

The quality of these briefs was below my expectations. I have bought other products and have never been so discontent with a purchase before. The upper part of the brief basically falls apart and it is a struggle for older caregivers.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Good Morning Jocelyn, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Briefs. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Apr 2, 2026
SandwichGenCaregiver
3 out of 5 stars
3 out of 5 stars review

NEED ADULT SIZE SMALL!!

Need SMALL size for adults!! Even the largest child size (1) doesn't have adequate absorbency, and (2) does not fit a smaller male and many females. Because of the immense STRETCH in the elastic of this product, a medium is simply too big for nearly a quarter of the population!!

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning! Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Oct 10, 2021
Caregiver
2 out of 5 stars
2 out of 5 stars review

Problems with closures

I've purchased member's for mark diapers for 4 years for my loved one. Changes have been made to the closure that aren't good. The long single tab isn't as good as the 2 tab type. Also, there is a problem with the manufacturing. As you open up the tab to affix it to the front of the diaper, fibers from the diaper pull away and make it difficult for the tab to ahere to the front of the diaper. So, the diaper comes off unless I apply tape of some kind around the whole waistband of the diaper.

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning . We apologize for these issues since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark Briefs. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Mar 21, 2021
Theresa
1 out of 5 stars
1 out of 5 stars review

Poor Quality

These have been changed and I order them because they are the only ones I can find that are actually true to size and I only find the 48ct on line. The problem is that the quality is getting worst with each order. The padding inside is choppy and the side flaps are extremely fragile and transparent. It would be nice if someone was actually listening to your customers comments. Some things don't need to be changed.

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Hi Theresa, so sorry for this experience. We actually make two style briefs. The one you are describing and another style with more stretchy tabs. The item number for the Medium is 980002018, the item number for the large is 980002005 . Hope this helps.

Oct 2, 2018
JJ Fun
5 out of 5 stars
5 out of 5 stars review

Works great

I use these diapers for my father. I've tried other brands and they don't hold up as well. Others "fall apart" when they get wet. This one holds up well. Really love the tabs because they can be reused. Unlike other brands that is a one time self sticking type tab. They hold a lot of urine which makes it nice for overnight. Very pleased with these diapers.

Helpful?3MUDBLDUYXXG7874218536
Dec 30, 2018
Marc
3 out of 5 stars
3 out of 5 stars review

Limited in-store medium size

Started buying these about 1 1/2 years ago , great diapers and great price few issues with sides tearing but u can still return them for a full refund however my biggest qulem is I just found out from costumer service there going to discontinue medium size in store , think it's stupid not all ppl wear large or x-large

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning Marc. We're so sorry to hear about the sides tearing. Maintaining product quality is a top priority for us, and your experience is being brought to the attention of our Manufacturing and Quality Assurance personnel. In the future, if you encounter any defective product, please reach out to our call center at 888-301-0332 so that we may obtain more information regarding the defective brief product. In addition, if your club has discontinued the Medium Brief, it is still available online with free shipping.

May 15, 2025
kate13
1 out of 5 stars
1 out of 5 stars review

Don't Waste Your Money - Poor Quality Item

The item picture is NOT the item you will receive. The briefs you will receive are not absorbent, the tabs don't stick and the sides of the brief rip easily. Very cheaply made. Previously, I purchased this item for over a year and only recently Member's Mark replaced the better quality brief with this cheaply made brief that's a total waste of money!

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Morning Kate, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Brief. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Feb 27, 2022
Char
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Individual may not be able to use on their own.

Not for an individual to use on their own. Great concept. I wasn't able to assist with adhering them before putting on. It was a real struggle when the individual wants to do it on their own. Maybe someone with more experience could be more successful. I'm using them as a chair pad instead. If she digresses, we may need them then.

Helpful?3MUDBLDUYXXG7874218536
reply from Consumer Relations

Good Afternoon Char. Thank you for your feedback. We will certainly pass it along. The Brief product has the fasteners on either side. We also offer the Members Mark Protective Pull up style underwear which is easier to use on your own. Don't hesitate to give us a call at 888-301-0332 with any other questions that we may help you with.

Jul 9, 2021
Mila
1 out of 5 stars
1 out of 5 stars review

Changes made to velcro closure are terrible!!!

I've been purchasing Members Mark Adjustable Briefs for the past 5 years for a family member. They have been very good until my last purchase of a month ago where now I see they made "changes" (or they probably call it "upgrades") to the VELCRO closure. 1. When you first separate the velcro closure from the backing, it is very hard to do and sometimes it tears the backing, so I have to throw away the whole brief. 2. The velcro closure used to be two pieces and now it is one whole piece which is very hard to velco to the front of the brief because it is stiff and it creates a rash on the person who is wearing the brief a terrible rash. I will be looking for a different company to get similar product!!!

Helpful?3MUDBLDUYXXG7874218536
reply from Supplier Response

Hi Mila! Thank you for your feedback and our apologies for these issues. Please call our customer service line at 888-301-0332 so that we may gather more product information. We are happy to assist and promise to refund or replace any item you find unsatisfactory.