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Customer reviews for Member's Mark Commercial Foaming Antibacterial Hand Soap Refill (33.8 oz., 2 pk.) for
Member's Mark Commercial Foaming Antibacterial Hand Soap Refill (33.8 oz., 2 pk.)
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4.5 out of 5 stars
stars
1,023 ratings306 reviews
  1. 5 stars78% (793)
  2. 4 stars9% (93)
  3. 3 stars3% (35)
  4. 2 stars3% (26)
  5. 1 star7% (76)

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Showing 221-230 of 306 reviews
Sep 6, 2021
Reviewer name: 3Trees
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well priced, not too perfumy for an all guy shop.

Well priced, good value.

Helpful?4DOCHLT0OJRR7874216056
reply from Supplier Response

Thanks 3Trees! We appreciate your feedback.

Jan 11, 2020
Reviewer name: Jeff
1 out of 5 stars
1 out of 5 stars review

Beware!! Don't fit in the required dispenser

I've bought multiple dispensers and the bags do not fit. Too much air in the bag.

Helpful?4DOCHLT0OJRR7874216056
reply from Ecolab Customer Support

Jeff, we are sorry to hear about your recent experience and appreciate you reaching out. If you can, please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday. We would like to hear more about this experience and help. Please mention Code MMC48 to the representative. We look forward to hearing from you!

Aug 25, 2023
Reviewer name: BD021376
1 out of 5 stars
1 out of 5 stars review

POOR PACKING AND POOR DELIVERY

GOOD SOAP, BUT BUY AT THE STORE. OR PLAN TO HAVE A SOGGY BOX WITH HAND SOAP ALL OVER EVERYTHING IN THE BOX.

Helpful?4DOCHLT0OJRR7874216056
reply from Ecolab Customer Support

BD021376, we apologize for your recent experience and appreciate your feedback. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday and provide Code MMC48 to the representative. We'd like to learn more about your experience and see if we can be of further assistance.

Sep 16, 2020
Reviewer name: NateH
1 out of 5 stars
1 out of 5 stars review

Refills don't fit in the dispenser

The refill bags do not fit in the dispenser it's always jammed in their so tight it comes out at very liquid for a while and wastes product.

Helpful?4DOCHLT0OJRR7874216056
reply from Supplier Response

NateH, we are sorry to hear about your recent experience and appreciate your feedback. We want to help. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Oct 21, 2020
Reviewer name: Gnome
3 out of 5 stars
3 out of 5 stars review

Great for business.

We have 5 units but trying to get the refill is impossible. I have tried all the local club and on-line but not available

Helpful?4DOCHLT0OJRR7874216056
reply from Supplier Response

Gnome, we apologize for the inconvenience. We are working hard to keep up with demand. This item is still active and we are still actively shipping. Give us a call at 1(866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Jul 20, 2020
Reviewer name: Ann P
3 out of 5 stars
3 out of 5 stars review

No Lather

Could not fit in my dispenser so I put in old hand soap bottles to dispense, but it's very watery, no lather at all.

Helpful?4DOCHLT0OJRR7874216056
reply from Ecolab Customer Support

Ann P, thank you for reaching out to us. We want to help you and learn more about your bag and dispenser situation. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you. <br />Also, please note that the key to the foaming action is dispensing the soap through the foaming nozzle so you are able to activate the foam. Otherwise, you are correct it will seem watery if dispensed through a non-foaming nozzle. Thanks Ann P, we appreciate you.

Jun 22, 2020
Reviewer name: JJ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Dispenser Needed

I purchased the wrong product. You need a dispenser in order to use the soap. Missed that information when I ordered it.

Helpful?4DOCHLT0OJRR7874216056
reply from Ecolab Customer Support

Hi JJ. The dispenser for this item is Sam's Club Item # 131751 (Member's Mark Commercial Foaming Antibacterial Hand Soap). If we can be of assistance, please give us a call at 1(866) 999-7484 between 8-5 CST Monday through Friday.

Sep 24, 2018
Reviewer name: Disappointed 123
1 out of 5 stars
1 out of 5 stars review

Smells bad, disappointed!

I just purchased this "new formula" & I can't stand the smell!!! I miss the older, LOTS BETTER smell!!! Please change it back!!!

Helpful?4DOCHLT0OJRR7874216056
reply from Supplier Response

Disappointed 123: Sorry you are not happy with the smell. We have had very positive feedback on the new formula overall. The major driver in changing the formula was to transition to a triclosan-free formula while maintaining the existing kill claims for foodservice and other common applications which seek an antibacterial formula. Thank you for your feedback. We appreciate you being a customer and look forward to improving your experience with our products.

May 1, 2020
Reviewer name: Justin
5 out of 5 stars
5 out of 5 stars review

Super suds

Great foaming hand soap. We bought two of the dispensers and 4 packs of the soap for a total of 8 refills. This stuff lasts forever too. The packaging mentions roughly 1300 applications. Price is right too! Thanks Sams Club!

Helpful?4DOCHLT0OJRR7874216056
reply from Ecolab Customer Support

Great hearing from you Justin! Thanks.

Oct 6, 2022
Reviewer name: Francis
2 out of 5 stars
2 out of 5 stars review

Damaged or defective item: Request a replacement

This item arrived damaged. One of the 2 bags had been leaking. The box was soaked through (soaked the box underneath as well, but that item wasn't damaged). One bag is usable.

Helpful?4DOCHLT0OJRR7874216056
reply from Supplier Response

Francis, we apologize for your experience regarding the leaking box. You are covered by Sam&#39;s Club 100% Satisfaction Guarantee. There are a few different ways to process your exchange/refund. Below is a link to the &#34;Returns&#34; section on samsclub.com.<br /> https://www.samsclub.com/content/returns?xid&#61;ftr:return-refunds<br /><br />Also you can always call (888) 746-7726 or bring back to the club for a refund or exchange. Thank you for sharing your experience with us.