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Thank you for sharing this information. We do apologize that you are having this experience. We understand how upsetting something like this can be. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. I'm also sharing the details you provide with both my Safety Team and the rest of my Olay Team. Please give us a call at 1-800-285-5170. Our office hours are Monday - Friday 9 am to 6pm EST. Your reference number will be 20745989.