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Customer reviews for Olay Complete Sensitive Moisturizer, SPF 15, 6 fl. oz., 2 ct. for
Olay Complete Sensitive Moisturizer, SPF 15, 6 fl. oz., 2 ct.
4.6 out of 5 stars
stars
2,988 ratings2,298 reviews
  1. 5 stars82% (2,448)
  2. 4 stars10% (312)
  3. 3 stars2% (69)
  4. 2 stars1% (25)
  5. 1 star4% (134)

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Showing 571-580 of 2,298 reviews
Jan 25, 2026
Nic
1 out of 5 stars
1 out of 5 stars review

Burns

Used the old formula since highschool, it was great. Then the formula was changed for some reason, and now it burns my face! I have super sensitive skin, and could only use this moisturizer. Now i have to find a new one.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Mar 25, 2026
cs1990
1 out of 5 stars
1 out of 5 stars review

New formula is awful.

I pains me to write this review because I have used the original formula for 25 years, but the new formula has forced me to stop. The new ingredients burn my skin and have caused really bad breakouts. Very disappointed and will be switching brands.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 18, 2026
T
1 out of 5 stars
1 out of 5 stars review

New formula is terrible

I don’t know what you’ve done, but the new formula (now white and a thinner consistency) gave me hives. I’m obviously throwing the rest of the bottle away and will not use your products..

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Mar 3, 2026
dwin
1 out of 5 stars
1 out of 5 stars review

not a fan

I have been using this product for over 40 years. I have tried other lotions and this was always the best. Sadly they have changed the formula and I agree with others it sits on your skin and is very drying. I will need to find a new moisturizer.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Feb 28, 2026
NoToNewFormula
1 out of 5 stars
1 out of 5 stars review

The new formula is terrible!

I've been using this for at least 15 years, but sadly I will not be anymore. The new formula feels like it sits on my skin instead of absorbing in, as a result my skin not only feels dry, it looks dry. It has also caused my acne to flare up.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Dec 12, 2025
customer for decades
1 out of 5 stars
1 out of 5 stars review

Hate the new formula

Like their last reformulation a decade ago, this take is also a downgrade. It's thinner, smells like Halloween makeup, and doesn't moisturize like what it replaced. Hopefully, if enough people complain, they'll change it back as they did before.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Mar 22, 2026
Starssun
1 out of 5 stars
1 out of 5 stars review

More like INCOMPLETE!

I bought this to restock on my favorite lotion and what you’ve done is created a garbage product! Been a huge supporter for 15 years. You’ve made the product smaller less quality and more expensive. Oil of lame!

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Feb 3, 2026
Kb1104
1 out of 5 stars
1 out of 5 stars review

Burns my Eyes

Another voice begging you to return to the old formula. I used this product faithfully for 20+ years and loved it. The new formula is thick, leaves my skin feeling flaky, and burns my eyes even when I’m careful to stay far away from them.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 30, 2026
Mp
1 out of 5 stars
1 out of 5 stars review

Disgusting

I have used the Olay complete sensitive SPF 15 for years. This new formula is thick, oily, smells terribly of sunscreen and burns your skin and eyes. I am returning it and will find something else. Such a shame.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Apr 6, 2021
VickieG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome sunscreen

I’m a beauty influencer and have tried many facial products to review and regardless of the many high end sunscreens I’ve tried, I always seem to come back to Olay. I’ve been using this product for many years and love what it does for me.

Helpful?54XUQMQOYEEG7560902088
reply from TheOlayTeam

Hello! Thank you for reaching out. We appreciate you for giving our Olay Complete All Day Moisturizer, Sensitive Skin a try, and we are very happy to hear that it is living up to our expectations. We have taken your comments into consideration would love to hear from you to assist you with any future comments, questions, or concerns. You can reach us at 1-(800)-652-9261.