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Customer reviews for Olay Complete Sensitive Moisturizer, SPF 15, 6 fl. oz., 2 ct. for
Olay Complete Sensitive Moisturizer, SPF 15, 6 fl. oz., 2 ct.
4.6 out of 5 stars
stars
2,988 ratings2,298 reviews
  1. 5 stars82% (2,448)
  2. 4 stars10% (312)
  3. 3 stars2% (69)
  4. 2 stars1% (25)
  5. 1 star4% (134)

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Showing 561-570 of 2,298 reviews
Mar 22, 2026
NinaNYC
1 out of 5 stars
1 out of 5 stars review

Why?

Why change a great formula? I have been using a version of Olay complete since 1991. This new formula includes octinoxate, a chemical sunscreen that is terrible. I will no longer purchase this product and urge Olay to return to the original.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 22, 2026
Sunny
1 out of 5 stars
1 out of 5 stars review

Bring back the old formula

I used to use this product all the time but the new formula makes it thinner, greasy like sunscreen (unlike moisturizer) and has a fragrance compared to the previous version. The previous formula was much better. Please bring back the old formula.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Dec 17, 2025
Vianney
1 out of 5 stars
1 out of 5 stars review

Yikes!

I have been a user of this product for 20 years. This batch seems to be different. It feels like sunscreen, that was never the case in the past formulas. It also has a light sunscreen smell. It burns pretty bad.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Mar 24, 2026
Alex
1 out of 5 stars
1 out of 5 stars review

Bring back the original

I’ve been using the original sensitive skin moisturizer SPF for decades. It was perfect. This new one is AWFUL. Will never repurchase. This new one burns my eyes, makes my skin burn, turns my face red, breaks me out. Will NEVER repurchase.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 17, 2026
May
1 out of 5 stars
1 out of 5 stars review

Changed Formula

Why would y’all change the formula. The color is completely different. It doesn’t feel as moisturizing. And there’s a terrivle smell from it. Change it back, please because this new formula is so much worse.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Dec 31, 2025
NotLoyalForLong
1 out of 5 stars
1 out of 5 stars review

New formula BURNS

I used the old version for decades with no issues. This new version BURNS my eyes. It's also thicker and has a significantly different odor. Please go back to the old formula!! Pictures of the old and new bottles.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Feb 5, 2026
Kem
1 out of 5 stars
1 out of 5 stars review

Formula Change

I've used this for many years. The most recent bottle purchased smells bad, is somehow simultaneously sticky and gritty, and no longer moisturizes well. I still had a bit left in my old bottle to compare and there is definitely a big difference.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 29, 2026
LZ
1 out of 5 stars
1 out of 5 stars review

New formal is absolutely awful

I have been using this product since I was in middle school, over 25 yrs ago. I am shocked Olay changed the formula. It was a cult classic. My skin burned after just minutes and I had to wash it immediately. PLEASE bring back the old formula.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Jan 27, 2026
Sad
1 out of 5 stars
1 out of 5 stars review

Sad

I've loved this product for over 20 years. Sadly, I can't use the new formula. It's very thick, feels greasy like sunblock, and worst of all BURNS my eyes badly. I never thought I'd be shopping for a new moisturizer, but here we are.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088
Feb 10, 2026
tina25
1 out of 5 stars
1 out of 5 stars review

New formula is terrible

I've been using Olay Complete moisturizer for years and always loved how it felt. I bought a new bottle and was disappointed that it had changed. It smells like sunscreen, doesn't go on as smooth, and burns my eyes if I get too close.

Review from olay.com
Helpful?54XUQMQOYEEG7560902088