Chat was fine. She was polite but she couldn’t help me. I received notification that an order I placed was delivered but it wasn’t. When I checked online I saw that it had been “returned started “. Very annoying. All chat rep could do was confirm that my items were indeed being returned, by the carrier and that I could expect a refund within 5 to 7 days. She had no other information and no other way to help me get my items. I told her, and I understand that it’s not her fault, that I am extremely disappointed in the entire process. I upgraded my account in order to take advantage of the advertised free shipping for plus members. I feel like I have been ripped off. I didn’t get my items. I got no explanation and no compensation for the inconvenience. But I did get charged for the upgrade and for the items that I have to reorder and wait a week for a refund for. Irritating.

We had been under the spell of the "Twin-tailed mermaid, or Siren" brand of coffee shops for years but the price finally got to us. We purchased a K-cup machine and now enjoy the same (if not better) coffee in our home for 1/10th the price. While I enjoy the Café Bustelo Espresso Style Coffee my wife is able to enjoy her French vanilla latte with the simple change of the k-cup & a couple of pumps of vanilla & the Sam's Club Price is the best we have found along with fast delivery.

Best coffee on the market if you enjoy a nice, strong brew with a robust flavor!

I was disappointed in the strength of the coffee. I wish they had something stronger that was more like a Cuban coffee.

Smooth. Not bitter. However, the keurig cups don't seem to have as much coffee in the units as before

Bought this box of Bustelo from Sams...great price was reduced and fast shipping! I'm Cuban so I love this version of Bustelo thanks!

Hearty rich espresso pods from a trustworthy brand. Great coffee for serious coffee drinkers. Bold and black coffee to get ur daily boost

Great coffee for those that like strong coffee! The best i have had. This surpasses the mountian one by leaps and bounds. It has a smooth and rich flavor but no btterness! Holds up to any flavorings or creamers to let the coffee shine through

Absolutely delicious

It’s good coffee. I thought I was getting the “Columbian’ witch is more deeper flavor. I hate the fact that Sams does not carry dark toast of ANY kcups in store.