This certainly doesn't sound like the high quality we'd expect, and we appreciate you bringing this to our attention, Mishelle. After diligent inspections, you should receive tampons that meet the requirements you trust for protection when you select the appropriate size and insert them correctly, and we're letting the Quality Team know what happened. We want to learn more about your experience to help with this. To discuss your experience further, call us at 1-800-523-0014, M-F, 9 AM to 6 PM EST.