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Member ratings & reviews for
LOREAL TR5 CD 40 OZ
4.2 out of 5 stars
stars354 ratings262 reviews
  1. 5 stars69% (245)
  2. 4 stars12% (41)
  3. 3 stars3% (10)
  4. 2 stars3% (10)
  5. 1 star14% (48)

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Showing 41-50 of 262 reviews
Mar 25, 2022
Denise
1 out of 5 stars review

Hate the new formula!!!

This was my go to shampoo and conditioner….up until now. Why did you change the formula? It's horrible. Doesn't condition at all!! It will be going directly into the trash!! So disappointing. Please bring back your old formula!!!

Review from lorealparisusa.com
Helpful?33MJVJM7TGM07124936650
reply from L'Oreal Consumer Care

Hello Denise! Thank you for taking the time to share your feedback regarding the Elvive-Total-Repair-5-Repairing-Conditioner. We are sorry to hear this product does not meet your expectations. It is possible that minor changes have been made in the formula of a product; however, the performance should meet or exceed previous results and may not be noticeable at all. There are different reasons why a formula might be changed; availability of ingredients, changing industry requirements, and product improvements are common examples. The ingredients listed on the physical product are always the accurate listing. We value your honest review and your comments will be shared with our product development team.

Sep 29, 2021
bns1355
1 out of 5 stars review

Hate new formula

Why did L'Oreal change the formula? It used to be SO PERFECT. My all time favorite conditioner; now I hate it and so does my hair. BRING BACK THE OLD FORMULA

Review from lorealparisusa.com
Helpful?33MJVJM7TGM07124936650
reply from L'Oreal Consumer Care

Hi there Bns1355! Thank you for your interest in the ELVIVE Total Repair 5 Repairing Conditioner. We are sorry to hear you are not satisfied with our new formula for this product. We are always looking for ways to improve our products we manufacture and want to know whenever there is a problem. The original formula has been discontinued and is no longer available. We appreciate your comments and will forward them to the persons in our company responsible for this product group. We thank you for giving L'Oreal a try!

May 25, 2021
Mompreneur
1 out of 5 stars review

Hate the new formula!

I have used the Total Repair 5 shampoo/conditioner combo for a very long time and loved it, but the new formula is terrible for my hair! In just two uses, my hair is brittle, tangly, and not shiny. PLEASE BRING BACK THE OLD FORMULA!

Review from lorealparisusa.com
Helpful?33MJVJM7TGM07124936650
reply from Consumer Care Center

Hi there! We are so sorry to hear that this product did not leave you with the results in which you were achieving. We understand how frustrating that can be and appreciate you sharing some personal feedback with us as we will be sharing this with the rest of our team. We hope you continue to try our products in the future!

Jan 16, 2023
Sisanne
1 out of 5 stars review

Why change such a great product???

New formula is TERRIBLE!!!! The original formula was my holy grail! This new version could not be worse! What were you thinking Loreal??? I will be moving on to another brand.

Review from lorealparisusa.com
Helpful?33MJVJM7TGM07124936650
Aug 10, 2025
Raquel Cota
5 out of 5 stars review

L'Oreal Paris power Restore

[This review was collected as part of a promotion.] [Employee of loreal] Wonderful products, congratulations on the product.I really like it, it was a friend who recommended it to me, it leaves my hair very soft because my hair has a lot of volume, it leaves my hair smoother

Review from lorealparisusa.com
Helpful?33MJVJM7TGM07124936650
Feb 18, 2021
Beav
5 out of 5 stars review

Verified Purchase

Must buy

Great product wife loves it

Helpful?33MJVJM7TGM07124936650
Feb 15, 2023
LacieMcBee
5 out of 5 stars review

Verified Purchase

Works great

The shampoo and conditioner made my hair super soft

Helpful?33MJVJM7TGM07124936650
Dec 31, 2018
Dianna
3 out of 5 stars review

Verified Purchase

It was broke, thank goodness I had an other bottle. So I could switch out the pump.

Helpful?33MJVJM7TGM07124936650
Jul 6, 2022
Ivettemaher4
5 out of 5 stars review

Verified Purchase

So light it doesn't weight my hair down

So happy I ordered it does miracles to my hair

Helpful?33MJVJM7TGM07124936650
Jan 18, 2020
flower
5 out of 5 stars review

Verified Purchase

Rich & thick smell wonderful

Smells nice, rich thick conditioner

Helpful?33MJVJM7TGM07124936650