Thank you for reaching out to us in regards to our Swiss Miss. We love to hear from our passionate consumers and take your disappointment very seriously. We removed the Artificial Sweeteners and Carbonate as Conagra moves to use cleaner, more natural ingredients for a healthier label. Using only sugar provides for a cleaner flavor without any off flavors. For optimal taste be sure you have noted the change in directions which now calls for ¼ cup of Cocoa and 8 oz of water. For an ever richer flavor we suggest using milk instead of water. Thanks again for reaching out to us and providing your feedback. We will pass your comments onto our quality department. We hope you will give us another try.