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Customer reviews for Swiss Miss Milk Chocolate Hot Cocoa Mix, 76.5 oz. for
Swiss Miss Milk Chocolate Hot Cocoa Mix, 76.5 oz.
4.8 out of 5 stars
stars2,140 ratings534 reviews
  1. 5 stars89% (1,904)
  2. 4 stars7% (159)
  3. 3 stars2% (40)
  4. 2 stars0% (8)
  5. 1 star1% (29)

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Showing 371-380 of 534 reviews
Dec 15, 2020
Retired
5 out of 5 stars review

Verified Purchase

Like homemade

Great hot chocolate. No more small packages to open. Wonderful taste.

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Sep 11, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Best deal, good product, free shipping

It is by far the best deal online, especially with free shipping

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Oct 10, 2021
Glenda Homan
5 out of 5 stars review

Verified Purchase

Aww Great Hot Cocoa

This ws fresh in date &not beat up it was shipped

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Feb 8, 2025
Sams Fan
5 out of 5 stars review

Verified Purchase

Cold weather treat and staple

Excellent quality and taste

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Apr 27, 2022
J S
5 out of 5 stars review

Verified Purchase

Yum

Easy and delicious, my hot chocolate go to.

Helpful?5Y7SUKQUCMKN7092047673
Jul 11, 2022
Jan S
5 out of 5 stars review

Verified Purchase

Grandkids necessity!

Standby in our pantry

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Jan 16, 2020
Sunnyd
3 out of 5 stars review

Verified Purchase

Not as Good.

Hate the new flavor!

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Oct 10, 2022
Vp
5 out of 5 stars review

Verified Purchase

Perfect for a cold day

nice taste

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Oct 17, 2018
Js
3 out of 5 stars review

Not a too good anymore

It has a bigger container, I think they removed the powder milk out of it, it tastes horrible. They just ruined their own product themselves.

Helpful?5Y7SUKQUCMKN7092047673
reply from Coffee, Tea, & Cocoa

Thank you for reaching out to us in regards to our Swiss Miss. We love to hear from our passionate consumers and take your disappointment very seriously. We removed the Artificial Sweeteners and Carbonate as Conagra moves to use cleaner, more natural ingredients for a healthier label. Using only sugar provides for a cleaner flavor without any off flavors. For optimal taste be sure you have noted the change in directions which now calls for ¼ cup of Cocoa and 8 oz of water. For an ever richer flavor we suggest using milk instead of water. Thanks again for reaching out to us and providing your feedback. We will pass your comments onto our quality department. We hope you will give us another try.

Nov 5, 2018
JoDale
3 out of 5 stars review

Tasteless

I have buying Swiss Miss for years at Sam's. Now the new & improved flavor is nothing but a watery brown liquid. Not creamy, foamy or a rich flavor. Very disappointed in the product. Going to look for a replacement.

Helpful?5Y7SUKQUCMKN7092047673