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Customer reviews for Swiss Miss Milk Chocolate Hot Cocoa Mix, 50 ct. for
Swiss Miss Milk Chocolate Hot Cocoa Mix, 50 ct.
4.9 out of 5 stars
stars
10.7K ratings5,610 reviews
  1. 5 stars91% (9,734)
  2. 4 stars7% (724)
  3. 3 stars1% (137)
  4. 2 stars0% (49)
  5. 1 star1% (67)

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Showing 4,521-4,530 of 5,610 reviews
Jan 6, 2026
Reviewer name: Tuck804
5 out of 5 stars
5 out of 5 stars review

Easy to make and tasty!

[This review was collected as part of a promotion.] I buy this every winter and make it with milk. We enjoy this treat nightly!!

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Feb 4, 2026
Reviewer name: Grandma 1
5 out of 5 stars
5 out of 5 stars review

Smooth chocolate taste

[This review was collected as part of a promotion.] I buy this every week . My family has been raised on it .Love you Swiss Miss

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Jan 21, 2026
Reviewer name: Blahsniffle
4 out of 5 stars
4 out of 5 stars review

Chocolate-y goodness

[This review was collected as part of a promotion.] C'mon, it's hot cocoa by Swiss Miss - you know it's delicious!

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Feb 4, 2026
Reviewer name: Jcoop
5 out of 5 stars
5 out of 5 stars review

Great for my kiddos!

[This review was collected as part of a promotion.] These have been wonderful with all the cold weather for my kids!

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Jan 18, 2025
Reviewer name: K M MC
5 out of 5 stars
5 out of 5 stars review

Simply the BEST

We always buy our Hot Chocolate packs from Sams! It is so much cheaper in bulk! We have always bought the one with the marshmallows. They are not full-size mini marshmallows, but smaller ones. We had heard the other type, same brand but Rich Hot Chocolate (no marshmallows) was better, so we gave it a try. We were pleasantly surprised at how wonderful it tasted! It has a much better chocolate taste and is richer, creamier!

Helpful?3BT3CKJRX112709204765
Jul 29, 2024
Reviewer name: Mdayana92
5 out of 5 stars
5 out of 5 stars review

So smooth and perfect taste!

It's hard finding a good hot chocolate, on the way to work on a cold day, but now after coming across Swiss Miss hot chocolate I don't even have to worry about catching traffic and having some at home! I always have these in stock for even a hot day! Making a chocolate slush ! Wow

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Jul 7, 2025
Reviewer name: mdinner
1 out of 5 stars
1 out of 5 stars review

Your new formulation is unpalatable

I loved your cocoa for decades. Now I am bereft. Your recent reformulation has lead to a serious degradation in the texture of the drink. Within an hour, my mocha begins to develop a slimy goopy texture which increases with time until the entire drink becomes a single viscous and unpalatable mass. I have been a regular and enthusiastic consumer of Swiss Miss for over fifty years, mixing it with strong coffee to make my daily mocha, sipping it throughout the day. I used to buy four 4-pound cases at a time. Now even the sight of your logo makes me gag. Last year I would have given you a five star rating. Now I can only give you one star. Please bring back your classic formulation.

Review from swissmiss
Helpful?3BT3CKJRX112709204765
reply from Customer Care

Hi. Thank you for your review. We regret that this time our Swiss Miss Hot Cocoa Mix Milk Chocolate Envelopes fell short for you. We'd like you to know that we take your concern seriously and your feedback will be shared. We hope you'll give some of our other products a try and let us know what you think. Thanks again.

Feb 28, 2024
Reviewer name: Refined Palate
5 out of 5 stars
5 out of 5 stars review

Good Beverage Great for Mocha

Milk chocolate with superb milk & okay chocolate flavors. I buy this in bulk to put into dark coffee, usually Peet's, to make a truly great mocha. Remember Swiss Miss is a dairy first; you will notice the milk flavor is far better than you would expect from dehydrated milk. A satisfying milk chocolate & a sublime mocha.

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Dec 12, 2024
Reviewer name: Paula S
1 out of 5 stars
1 out of 5 stars review

Alternative milk for dairy

This review might not be the typical but I wanted to say I was really excited about your dairy-free cocoa option and made a special trip to a local store that seem to carry it only to find out it's made with coconut milk. In case you guys don't know it at Conagra, coconut milk is an IBS trigger, so no cocoa for me. 😭

Review from swissmiss
Helpful?3BT3CKJRX112709204765
Nov 17, 2022
Reviewer name: Nani
3 out of 5 stars
3 out of 5 stars review

Merchandise damaged

Purchased for curbside pickup and box was damaged and torn. All sides of box were held together with packaging tape. Sam's has lost its quality control on curbside pickup. Many times cans are dented, boxes torn or items either expired or within days of expiration date.

Helpful?3BT3CKJRX112709204765