We’re very sorry to hear about your and your cats’ experience with Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter. This is not the kind of experience we want you to have, and certainly not typical of our products. We truly appreciate you sharing your feedback, and it will be forwarded to our Quality Assurance Department for review. The health and safety of our consumers and their cats are our top priorities. We like to assist you further and gather additional information to learn more about your situation. Please call us at 800-835-6369. Our team is available Monday through Saturday, from 8 a.m. to 6 p.m. CT. We look forward to speaking with you. - The Tidy Cats Team

Thank you for bringing this to our attention. We're very sorry to hear about your experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team