Thank you for your feedback about the packaging of Purina Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter. We appreciate your patience, and rest assured that your comments will be forwarded to the appropriate department for review. Please feel free to contact us by following this link: https://www.purina.com/contact-us, if you need any assistance. We're always here to help. - The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Lightweight Clumping Cat Litter, Low Dust, 24/7 Odor Control. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team