Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats 24/7 Performance LightWeight Cat Litter, Clean Linen Scent. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

We're so sorry to hear that you had this experience with Purina Tidy Cats 24/7 Performance LightWeight Cat Litter, Clean Linen Scent. It’s certainly not typical. We are pet lovers and pet owners ourselves, so we can assure you that the quality and safety of our products are our top priorities. We'd like to gather additional information and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

We're very sorry to learn that you had this experience with Purina Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. Please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). Thank you for reaching out to us, and we look forward to speaking with you. – The Tidy Cats Team

Thank you for sharing this with us. We're sorry to hear that Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter doesn't clump. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We’d like to gather some additional information to better understand your concern and offer our help. Please call us at 1-800-835-6369. We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Tidy Cats Team

Thank you for sharing your thoughts with us. We're sorry to learn that Tidy Cats 24/7 Performance LightWeight Cat Litter Clean Linen Scent didn't perform as expected. We want to learn more about your experience and offer our help. Please get in contact with us by following this link: https://www.purina.com/contact-us or call us toll-free at 1-800-835-6369 Monday through Saturday, 8 am to 6 pm CT. —The Tidy Cats Team