Thank you for sharing this with us and giving the litter a try. We're happy to hear that Tidy Cats Multi-Cat Lightweight Clumping Cat Litter worked well. We really appreciate your feedback and support. - The Tidy Cats Team

Thank you for sharing your experience with us and know we're sorry you've had this poor situation occur. Please know this isn't typical and we'd like to learn more about it when you have the time. Call us at 800-835-6369 when you have the time. We're available Monday through Saturday from 8 AM – 5 PM CST. Thank you for bringing this to our attention. We look forward to speaking with you soon. - The Tidy Cats Team

Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Light Weight Multi-Cat Clumping Cat Litter. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you for bringing this to our attention. We're very sorry to learn that you had this disappointing experience with Tidy Cats Light Weight Multi-Cat Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team