Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Light Weight, Low Dust, Clumping Cat Litter, 24/7 Performance Multi Cat Litter. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you for sharing this with us and giving our litter a try. We're happy to hear that Tidy Cats Multi-Cat Light Weight Clumping Cat Litter works well and fits for your household. We really appreciate your feedback and support. - The Tidy Cats Team