Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you for sharing this with us and giving our litter a try. We're happy to hear that Tidy Cats Multi-Cat Light Weight Clumping Cat Litter works well and fits for your household. We really appreciate your feedback and support. - The Tidy Cats Team

Thank you for reaching out to us. We're sorry to hear about your cat's condition, and we hope he or she is feeling better now. We take complaints of this nature very seriously, as the health and safety of pets are our number one priority. We'd like to learn more about your cat's experience with our product and lend a helping hand. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST), and we look forward to speaking with you soon. - The Tidy Cats Team

We're delighted to hear your wonderful comment. Thank you for your continuous support. For any other questions, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Tidy Cats Team