Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter, and we sincerely apologize for any inconvenience this has caused. This situation is unusual and certainly not typical of our product. We’d love to gather more details to better understand your experience and provide assistance. Please call us at 1-800-835-6369. We're available Monday - Saturday: 8 a.m. - 5 p.m. CT, and we look forward to speaking with you soon. - The Tidy Cats Team

Thanks for the feedback as well as your support for our litter. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Tidy Cats Team

We’re glad you dig our litters! Thanks so much for your loyalty! – The Tidy Cats Team

Thank you for taking the time to share this with us. We're so sorry to hear that Tidy Cats Multi-Cat Light Weight Clumping Cat Litter didn't keep the odor away. This is certainly not something we'd expect and is not typical of our products. We can assure you that the quality and safety of our products are our top priorities and that your feedback will be forwarded to the appropriate department within our company for their review. This is important to us. We want to learn more about your experience and further assist you. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team