Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Clumping 24/7 Performance Multi Cat Litter. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you for taking the time to let us know your thoughts on our Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. We're sorry to hear that you have this kind of experience with our litter. We truly appreciate you giving it a try and sharing your feedback. As cat lovers and cat parents ourselves, we can assure you that the quality and safety of products are our top priorities and that your feedback will be forwarded to the appropriate department within our company for their review. - The Tidy Cats Team