Thank you for sharing your thoughts with us. We're sorry to learn that Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter didn't perform as expected. We want to learn more about your experience and offer our help. Please get in contact with us by following this link: https://www.purina.com/contact-us or call us toll-free at 1-800-835-6369 Monday through Saturday, 8am to 6pm CT. —The Tidy Cats Team

We're so sorry to hear that you had this experience with Purina Tidy Cats Multi-Cat Lightweight Clumping Cat Litter. It’s certainly not typical. We are pet lovers and pet owners ourselves, so we can assure you that the quality and safety of our products are our top priorities. We'd like to gather additional information and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team