Thank you for bringing this to our attention. We're very sorry to hear about your experience with Purina Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter. As pet lovers and pet owners ourselves, we can assure you that the quality and safety of our products are our top priorities. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

We're sorry to hear that you haven't received your Tidy Cats Lightweight 24/7 Performance Odor Control Clumping Cat Litter. This is certainly not something we expect, and we appreciate your past satisfaction with the product. Satisfying our consumers and their cats is our priority. To assist you more with the delivery and orders. We recommend contacting Walmart's support team at https://www.walmart.com/help. Please feel free to reach out to us at https://www.purina.com/contact-us if you have a question and need further assistance - The Tidy Cats Team