We're very sorry to hear about your and your cats' experience with Purina Tidy Cats 24/7 Performance LightWeight Cat Litter, Clean Linen Scent. As pet lovers and pet owners ourselves, we can assure you that the quality and safety of our products are our top priorities. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

We're sorry to learn that Tidy Cats Cat Litter - Clumping for Multiple Cats - LightWeight - 24/7 Performance - Continuous Odor Control didn't perform as expected. We want to learn more about your experience and offer our help. Please get in contact with us by following this link: https://www.purina.com/contact-us or call us toll-free at 1-800-835-6369. We're available Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 5 p.m. (CT). We look forward to speaking with you. —The Tidy Cats Team

Thank you for your feedback and continued support. We sincerely appreciate your loyalty and encourage you to reach out if you have any additional questions or concerns by visiting: https://www.purina.com/contact-us — The Tidy Cats Team