Thank you for bringing this to our attention. We're very sorry to learn that you had this experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. Please know that the situation you encountered is unusual and not typical of our products. We'd like to learn more and offer our help. When you have a moment, please call us at 1-800-835-6369. We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Tidy Cats Team

Thanks so much for your feedback! We're sorry to hear you've had an unpleasant experience with Purina Tidy Cats Light Weight and we'd like to learn more about it. When you have a moment, Please reach out to us directly at https://www.purina.com/contact-us, and we'll assist you as soon as possible. - The Tidy Cats Team