We’re very sorry to hear about the experience you and your kitten had with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. Please know that this is not typical of our product and does not reflect the quality standards we work hard to maintain. We’d appreciate the opportunity to learn more about what happened and see how we can help. Please give us a call at 1-800-835-6369, Monday through Saturday, from 8 a.m. to 6 p.m. (CT). Thank you for bringing this matter to our attention—we look forward to speaking with you. – The Tidy Cats Team

Thank you for sharing this with us and choosing Tidy Cats Clumping Litter 24/7 Performance. We're happy to hear that our litter works well for you and your cats. The quality and safety of our products are our top priorities. We really appreciate your positive feedback and continuous support. - The Tidy Cats Team

Thank you for taking the time to share this with us and giving the Tidy Cats Lightweight Clumping Cat Litter, Low Dust, 24/7 Odor Control a try. We're so sorry to hear about your and your cats' unsatisfactory experience. This is certainly not typical of our products and not something we'd expect. The quality and satisfaction of our consumers and their pets are our number one priority. We'd like to gather additional information and further assist you. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team