We're sorry to hear that Tidy Cats Multi-Cat Light Weight Clumping Cat Litter odor control didn't meet your expectations. This is certainly not typical of our products. We appreciate you sharing your feedback, and we will forward your concern to our Quality Assurance Team for review. Our goal is to help you keep your home and litter box clean and fresh. Providing high-quality and safe products is our number one priority, and we’d like to gather some information to learn more about your experience and offer our help. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team

We’re happy to hear your kind feedback—thank you for your continued support. If you have any additional questions, please feel free to reach out to us through this link: https://www.purina.com/contact-us. — The Tidy Cats Team

Sincere thanks for your feedback and ongoing support. If you have any additional questions or concerns, please don’t hesitate to reach out here: https://www.purina.com/contact-us. Assistance is always available. — The Tidy Cats Team