Thank you for reaching out to us. We do apologize for the experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available from 8 a.m. to 6 p.m. (CST) Monday through Friday and 8 a.m. to 5 p.m. (CST) Saturday. We look forward to speaking with you. – The Tidy Cats Team

Thank you so much for sharing this with us. We're so sorry to hear your experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. Please know that your feedback will be forwarded to the appropriate department within our company for their review. If you have further questions, please contact us by following this link: https://www.purina.com/contact-us/. - The Tidy Cats Team

Thank you for reaching out to us. We apologize for the experience with Purina Tidy Cats Lightweight Clumping Cat Litter, Low Dust, 24/7 Odor Control. This certainly isn’t something we’d expect. We’d like to gather some additional information to better understand your concern. Please give us a call at 1-800-835-6369. We are available Monday through Saturday from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team

Thank you for taking the time to share this with us and giving the Tidy Cats Lightweight Clumping Cat Litter, Low Dust, 24/7 Odor Control a try. We're so sorry to hear about your and your cats' unsatisfactory experience. This is certainly not typical of our products and not something we'd expect. The quality and satisfaction of our consumers and their pets are our number one priority. We'd like to gather additional information and further assist you. Please feel free to reach out to us here: www.purina.com/contact-us - The Tidy Cats Team