We appreciate your feedback as well as your support. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us, as we're here to help. - The Tidy Cats Team

We're truly sorry to hear about your experience with Purina Tidy Cats Multi-Cat Light Weight Clumping Cat Litter. This isn’t what we typically hear, and we understand how frustrating it must be. As fellow pet lovers, we take the quality and safety of our products very seriously. We’d appreciate the opportunity to learn more and assist you further. Please give us a call at 1-800-835-6369 when it’s convenient for you. Our team is available Monday through Saturday, from 8 a.m. to 6 p.m. (CT). We look forward to speaking with you. – The Tidy Cats Team