Thank you for your review! We’re sorry to hear the bottles seemed overfilled — that can definitely create a messy and frustrating experience when opening them. We appreciate you bringing this to our attention, and we’ll be sure to share this feedback with our team so we can look into the issue.<br />Thank you again for taking the time to let us know. Your feedback truly helps us improve!

Thank you for sharing, Mere. We appreciate you taking the time to let us know. Taste preferences can vary, and we’re glad to hear your husband enjoys the water even if it’s not your personal favorite. Your feedback is valuable to us, and we appreciate your support.

Thank you for your review, Papadee! We’re glad to hear you find the water both refreshing and economical. We appreciate you taking the time to share your feedback!

Thank you for your feedback! We’re glad to hear you enjoy the great taste and that it feels light and refreshing. We appreciate you taking the time to share your experience! &#x1f4a7;&#x1f60a;

Thank you so much for sharing that—it truly means a lot to us! We’re honored to be the only bottled water your family drinks, and we appreciate your trust and loyalty. Thank you for taking the time to leave such a wonderful review! &#x1f4a7;&#x1f499;

Thank you for your question. For more information about shipping, please visit: https://help.samsclub.com/app/answers/detail/a_id/354

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you encountered with the bottle caps and overfilling—that is certainly not the experience we want for our customers.<br />We understand how tight caps and pressure from the bottle can cause water to spray, and we also recognize how challenging that can be, especially when an opener is needed. Your feedback is important, and comments like yours are shared with our quality and packaging teams as part of our ongoing efforts to improve product design and usability.<br />While we regret that this product didn’t meet your expectations, we appreciate you voicing your concerns so we can continue to learn and improve. Thank you again for taking the time to provide honest feedback.

Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear how frustrating your experience has been—that’s certainly not what we want for our customers.<br />We understand your concerns about the bottles being difficult to open, spilling when the cap is removed, feeling too flimsy, and not sitting flat in the refrigerator. Needing to use a cloth to grip the lid and dealing with spills is understandably upsetting, and we recognize how inconvenient that can be. Your comments about the thin plastic and short lid grip are especially helpful and very clearly explained.<br />Feedback like yours is taken seriously and shared with our packaging and quality teams, as it helps identify areas that need improvement. While we’re sorry to hear you’ve decided to move on to another brand, we truly appreciate you taking the time to explain what didn’t work for you. Honest reviews like this help drive meaningful change.<br />Thank you again for your feedback, and we wish you the best moving forward.

Thanks for the great review! We appreciate your business!

Thank you for your great feedback! We’re glad to hear you appreciate the sturdy bottles and find the price to be a good value. We truly appreciate your continued support and look forward to serving you again!