We appreciate your business!

We truly appreciate your feedback.

Thank you for the great review! We’re happy to hear you enjoy the clean, consistent taste and well‑made bottle. We appreciate you choosing us and are glad you feel it’s a great buy!

Thank you for the feedback.

We apologize for this experience. We will pass this feedback along.

Thank you for sharing this feedback.

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you encountered with the bottle caps and overfilling—that is certainly not the experience we want for our customers.<br />We understand how tight caps and pressure from the bottle can cause water to spray, and we also recognize how challenging that can be, especially when an opener is needed. Your feedback is important, and comments like yours are shared with our quality and packaging teams as part of our ongoing efforts to improve product design and usability.<br />While we regret that this product didn’t meet your expectations, we appreciate you voicing your concerns so we can continue to learn and improve. Thank you again for taking the time to provide honest feedback.

Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear how frustrating your experience has been—that’s certainly not what we want for our customers.<br />We understand your concerns about the bottles being difficult to open, spilling when the cap is removed, feeling too flimsy, and not sitting flat in the refrigerator. Needing to use a cloth to grip the lid and dealing with spills is understandably upsetting, and we recognize how inconvenient that can be. Your comments about the thin plastic and short lid grip are especially helpful and very clearly explained.<br />Feedback like yours is taken seriously and shared with our packaging and quality teams, as it helps identify areas that need improvement. While we’re sorry to hear you’ve decided to move on to another brand, we truly appreciate you taking the time to explain what didn’t work for you. Honest reviews like this help drive meaningful change.<br />Thank you again for your feedback, and we wish you the best moving forward.

Thank you for your feedback. We’re sorry to hear the bottles feel too full and the lids too tight—opening them shouldn’t be a hassle. We appreciate you letting us know and will share this with our team as we work to improve.