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Sam's Club
Customer reviews for Pure Life Purified Water 16.9 fl. oz., 40 pk. for
Pure Life Purified Water 16.9 fl. oz., 40 pk.
4.8 out of 5 stars
stars19.2K ratings2,950 reviews
  1. 5 stars88% (16.8K)
  2. 4 stars8% (1,506)
  3. 3 stars2% (417)
  4. 2 stars1% (141)
  5. 1 star1% (272)

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Showing 151-160 of 2,950 reviews
Feb 16, 2024
Troy Baize
5 out of 5 stars review

Verified Purchase

Happy with product but very unhappy delivery

I ordered this product online. I was very satisfied with the pure life waters but, when the two cases of waters were delivered and boxes were damaged and both were broken open inside the box what a very big mess, needless to say whoever packed this did a very poor job not happy at all

Helpful?4EB9QYXYSMQP6827473533
reply from PureLife Team

"Thank you for your feedback"

Jun 11, 2026
DD
1 out of 5 stars review

New Bottles are TERRIBLE (the water is still good)

The new bottles and trash. The lids a tiny and the bottles are thinner and the lids are on so much tighter with the newer design that you have to use something to grip harder enough to open it which then causes you to squeeze it too tight that when the lid FINALLY pops open you squeeze 1/8 of the water all over the floor or your hand.

Helpful?4EB9QYXYSMQP6827473533
reply from PureLife Team

Hi DD, thank you for your honest feedback—we’re really sorry to hear about your experience with the new bottle design. We understand how frustrating it can be when the lids are difficult to open and cause spills. Your comments about the thinner bottles and tighter caps are very helpful, and we’ll be sure to share them with our team as we continue to evaluate improvements. We truly appreciate you taking the time to let us know and hope to provide a better experience moving forward. 💧

Jan 4, 2024
Kim
1 out of 5 stars review

Verified Purchase

Did deliver my order 1/3/2024

Had ordered 6 cases of pure life water to be delivered on Wednesday. It was never delivered!!! Had to have someone go pick it up for me because they said days shift didn’t pick it up so they couldn’t deliver it to me??!! Who gets my tip? Why did this happen? Poor customer service!!!!

Helpful?4EB9QYXYSMQP6827473533
reply from PureLife Team

For assistance with your order, please visit https://help.samsclub.com/

Jan 28, 2025
Hotrod
5 out of 5 stars review

Verified Purchase

Great tasting water in a real bottle!

I happened to purchase this water because Sam’s was out of my usual Members Mark. I was pleasantly surprised when I drank one. The taste was amazing and it took little to no time to chill them. Again, I was impressed with the quality of the bottle. It didn’t crumble upon twisting off the top. It costs a little more but for the reasons I mentioned, I am willing to pay more. The dagger to my heart was the taste. It was clearly, hands down, the best tasting bottled water, for the price, I had ever tasted. So now I have began to purchase this water regularly. Members Mark is still a great value when my change is strange!

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reply from PureLife Team

Your feedback is invaluable to us. Thank you for your kind words and support!

Feb 22, 2024
Royal_q
5 out of 5 stars review

Verified Purchase

Sam’s Came Through

We ordered water and toilet paper. Who we ordered through told us it would be 2 weeks! So we went to Sam’s. They explained that water has been purchased so much it’s hard to keep it in stock. We were lucky. They had to order them but they had both items and sent them out. They strive 2 days later. Thank you, Sam’s!

Helpful?4EB9QYXYSMQP6827473533
reply from PureLife Team

"Thank you for your feedback"

Aug 12, 2024
Colleen
1 out of 5 stars review

Verified Purchase

Unhappy

Product was good - ordered through pick up today and it was delivered to me and I was charged for the delivery which the cost was more than the product - I’m a plus member and not happy to be charged for delivery when I could have picked it up at the store on a later date to avoid the charges or another brand could have been substituted so I could pick it up that day - it was needed for that day

Helpful?4EB9QYXYSMQP6827473533
reply from PureLife Team

Hi there, thanks for taking the time to provide this feedback.

Mar 6, 2024
Clara
1 out of 5 stars review

Verified Purchase

REALLY THE SIDEWALK!

My order was left on the sidewalk in front of my building where I couldn’t see it. My neighbor knocked on my door to ask if I ordered water. I wanted it delivered because I’m unable to carry heavy items. If it was set on my porch my nephew was to come carry it inside for me but I had to rely on my neighbor to carry for me.

Helpful?4EB9QYXYSMQP6827473533
reply from PureLife Team

For help with your order please visit https://help.samsclub.com

Jul 5, 2020
TechWriter
5 out of 5 stars review

Verified Purchase

Water, Water, Everywhere!

Water is just water - NOT really! #1 - Check the label, for stuff you REALLY don't want to drink #2 - What size is bottle, since you can't really drink one of the BIG guys & not enough in wee one #3 - How does it taste, 'cause this one tastes like pure water - what else could I ask for?

Helpful?4EB9QYXYSMQP6827473533
reply from PureLife Team

Thank you for your review!

Jul 10, 2024
Janice Eide
1 out of 5 stars review

Verified Purchase

Not happy!

Not happy about paying twice what the item cost for shipping because you cancelled 4/5 of my order. I would never have ordered it alone and paid that for shipping. It was an add on as the Coffee Shop coffee was why I ordered! I tried to cancel it when I was notified most of the order was cancelled!

Helpful?4EB9QYXYSMQP6827473533
reply from PureLife Team

For assistance with shipping, please visit: https://help.samsclub.com/app/answers/detail/a_id/354

Mar 16, 2024
Katrina
1 out of 5 stars review

Verified Purchase

Pickup vs Delivery

The product itself was great but I was disappointed when receiving this as a home delivery. I don’t understand how everything else I ordered was available for pickup and the water wasn’t. And a delivery fee was charged. When I asked the associate, his response was I don’t know. I asked if someone could cancel it and he said, “but you should receive tomorrow.”

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reply from PureLife Team

For help with your order please visit https://help.samsclub.com