I bought my Roku streaming stick plus to have some streaming channels and more live TV but I had returned it because it had no headphone Jack in the remote to buy a Roku ultra but when I got my return the money never got refunded and I had to wait about 3 months to get it back

Love it in almost every way. Only problem is that when I turn the tv off, with either remote (the roku or the tv remote) it keeps coming back on. I bought 2 rokus for 2 tv's but only having a problm with the one tv. Not once has it ever turned off without coming back on. It's a real pain. Sometimes we can get it to go off by using both remotes a few times and other times, especially when in a hurry to leave the house, we simply have to unplug. Strangest thing.

This device only works occasionally. I have an identical model roku device that works fine in all locations in my house, so I know the device is defective. I have sent several emails and tried to chat with customer support. I have tried all of their troubleshooting (again in most cases). Some support personnel have been helpful...some have just left the chat without saying anything leaving me to wait in line for another 30-45 minutes. There are many other streaming devices out there. If you want to avoid headaches, shop somewhere else.

I would suggest to change the title that's says “aSo, what do you think?” Otherwise great device but bummed it doesn't have puppy protection. You think with the bells and whistles there would be bitter plastic and rubber, a shake sensor with a piezo alarm. Them things aren't cheap.

Have two other Roku streamers but needed something for 4K. I had been using AT&T DSL and am switching to a much faster xfinity internet but this streaming stick works so much better on the slow internet than my old one it's not funny! I wish I had purchased this earlier! I love the fact that it can be powered from the USB port on the back of the tv with no wires!

For what you pay for and the expectations this thing died in two months. I changed out my TV mother board thinking that's what it was because the stream stick is was so new and the tv is about 15 years old. Hey at least my tv got a fresh new board on it but still, this shouldn't have happened being that the streaming stick wasn't even a year old.

Cannot get the HGTV and DIY channels because I don't have a TV carrier - just computer & WiFI. I have a digital antenna for my smart TV and thought the Roku would help. I already pay for Netflix and thought I would be able to cancel it, but your people said, "no, I had to keep it".

Very disappointing.... It freezes on me all the time, and even sometimes it tells me I have no internet connection which is not true. also it's very disappointing that when I turn on the TV there are six steps for me that I have to take before I can even watch TV, and it loads very slowly.....I just don't understand that this is 2018 and with today's technology we have not found a better way to watch TV

We like our 5 Roku remotes, but I bought the voice activated remote to help deal with the complexity of the streaming environment. Unfortunately we have not been able to build any complex commands. Even simple things like “channel down” results a search for “down” with a response for a show about “Down syndrome “

I bought this thinking it was just the stick and no unsightly cords. So disappoited there. I had the first version of roku so all my programs were already loaded but still had to go through the process of inputtig passwords and registering through the computer all over again. This took actually almost an hour and a half total to install annd load everything. The performance is greatly improved though over the original i had as it was refusign to play certain programs i had watched all along adn was much faster annd so far no freeze ups like the old one.