OtterBox Defender Series Case for iPhone XR - Black

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4 out of 5 stars

stars39 ratings33 reviews

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May 7, 2020

Adam

1 out of 5 stars review

Verified Purchase

Got only have my order

I couldn't track my packet and I never got the rubber part of the case (defender case)

Review from otterbox.com

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reply from Customer Service Team

Hi, Adam! We're sorry to hear about any disappointment with your recent purchase. We checked out your order, and we're seeing that you only ordered the inner shell of that Defender Series case. See more about purchasing that outer slipcover here: https://www.otterbox.com/en-us/iphone-xr/defender-series-slipcover/78-51965.html Best, OtterBox Customer Service Team

Apr 19, 2021

Kristopher

1 out of 5 stars review

Verified Purchase

Ordered wrong item

I wanted something to protect my phone if it was dropped. Not just a plastic backing.

Review from otterbox.com

Helpful?

reply from Customer Service Team

Hi, Kristopher! We're sorry to hear about any frustration with your recent Defender Series purchase! We looked into your order, and it looks like you only bought the slipcover of that case. Keep in mind, that is a multilayer OtterBox, so it requires an inner shell to be complete. You can find that shell here: https://www.otterbox.com/en-us/iphone-xr/defender-series-screenless-edition-shell/78-51961.html#start=1 Best, OtterBox Customer Service Team

Oct 4, 2021

Crahser

5 out of 5 stars review

Is Good

Works well, I drop my phone often and it still works. This slipcover has lasted me for 2-3 years, although every few months parts of it start to fall off. After the first few months, the cover for the charger port broke off. After another few months, the cover for the mute button. After about 9 months, the volume buttons started to "cave in" and eventually broke off. After about 3 months, the power button started to cave in and the cover over the apple logo has come loose. Despite all this, still a great slipcover.

Review from otterbox.com

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