Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you have encountered issues with your Ninja Blender. We will absolutely share your feedback with the relevant teams for consideration on future products. In addition, if you still need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135 and we will be more than glad to assist you. Kind regards, Ninja Kitchen