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Member ratings & reviews for
Ninja Specialty Coffee Maker with Fold-Away Frother CM401A
4.7 out of 5 stars
stars1,093 ratings454 reviews
  1. 5 stars83% (907)
  2. 4 stars9% (100)
  3. 3 stars2% (23)
  4. 2 stars2% (20)
  5. 1 star4% (43)
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Showing 141-150 of 454 reviews
Aug 14, 2020
jumbles
5 out of 5 stars review

Life changing coffee!

My daughter's college roommate has this and my daughter called it 'life changing'. I was skeptical but I made an impulse buy while strolling through Sam's club. I was looking to ditch my Keurig and this felt like a nice upgrade, that doesn't have the expense or waste of K-cups. I live by myself and regularly only want 1 cup of coffee. I was definitely impressed by the quality of the hot coffee but my 'life changed' when I used the ice coffee function. It makes amazing ice coffee!! I will have to warn friends and family members that they may be receiving random texts at all hours due to my new caffeine habit.

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Apr 14, 2022
GG
5 out of 5 stars review

Love it!

I was hesitant to spend this amount of money on a coffee machine but it is as described. Everything works flawlessly. I can froth my cream or milk (warm in micro first no worries;'). I can set brewing to classic or rich - yummy every time. Brew as much or a lil as you want. Flavor extracted every single time. Love it!

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Dec 5, 2022
The Fluff
5 out of 5 stars review

Owned for Years & Delivers every time

Just sharing this bc I've owned this 'Ninja' with the aluminum pot since it came out, maybe 3 years ago? It was a lot more expensive, but it's paid for itself in great black, smooth coffee. This thing is a gem. Makes single cup and full pot as evenly rich & delicious. Makes 8oz, 12 oz (Xl) & 20oz (travel). The 'Rich' button really makes a Bold flavor. Turns Folgers into French roast. Even the Specialty button make a perfect 4oz espresso with Dunkin donuts, Lavazza or Cafe Bustelo. Used frother when we 1st got it, and it was Pro level foam but now it collects dust. The Reusable filter easily rinses clean. Occasionally scrub it with a brush. Never been in a dishwasher. Never ran it on 'Clean' mode bc it's never notified to me to do so, and as they say "If it ain't broke, don't mess with it" All I do is use a 'Waterdrop' faucet filter to add water. Clean filter & reservoir with a bottle brush every time it runs low before I refill. It's the simplest appliance with the highest satisfaction quotient in the kitchen.

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Jun 21, 2022
Mike
1 out of 5 stars review

Poor quality

I got one for Christmas. Loved all the features. Unfortunately, six months in, it quit working. A call to their help line and a 20 minute video chat, it was determined that it needed replacement. They shipped a new one, which I got in two days (awesome). Five months later, that one died, too. I threw it in the garbage and bought a different brand.

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Oct 28, 2022
Connie
3 out of 5 stars review

Ninja Specialty coffee

Love the coffee while it worked. I bought this coffee maker Nov. 2021 Stop working Oct. 2022. Worked for 9 months and it stop working. Turn the coffee maker on and it shut off. I am sadden because I really like the coffee maker. Makes good coffee when working.

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May 8, 2022
Lildarlin
5 out of 5 stars review

Absolutely LOVE this! ❤️

Would Highly recommend! I received this for Christmas and I have owned every type.of coffee pot known! I absolutely love it! It has the mixer on back. You can do one cup, half pot or full pot. It comes apart easy to clean. Has 3 different strengths of brew along with a cold coffee option. Also by now I normally burn them up from running them so much and it is still going strong! It also has a automatic stop of the pot gets to full!! By far my favorite I have ever owned in my 35+ years of different coffee pots!!

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Apr 24, 2022
Greg
5 out of 5 stars review

Verified Purchase

Works great looks great

Looks great works great

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Apr 12, 2021
Josh
3 out of 5 stars review

Unconvinced

We purchased this unit after seeing a number of very positive reviews. While it does brew a fresh and bull-bodied carafe of coffee, after owning it for a few days, I'm not sure that its a keeper. After brewing the first pot of actual coffee (after brewing a few straight water brews through per the instructions), we received a nice full carafe of coffee. However, each morning brew after, the water tank does not empty completely, resulting in a "not quite" full carafe. I've taken to selecting the full carafe brew, and then when that "completes," setting it to brew a single cup, so I actually get the full carafe. If this is how its going to go, this will be going back to the store. Too much expensive of a machine for such a simple defect.

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Jan 11, 2020
htay
5 out of 5 stars review

Bought one as a gift

We purchased this one as a gift because we love ours so much. My wife and I enjoy lattes and strong cups of coffee and the Specialty and Rich brew options give us what we want. My parents kept commenting on ours so I purchased one for them and it replaced two coffee makers they were using.

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Mar 7, 2020
KB
1 out of 5 stars review

If I could give it a zero I would

1st one I purchased, steam coming out everywhere! It created so much condensation that droplets of water were running down sides of coffee maker and around crafe to the warmer. Called Ninja. They said yes this has been a. comon problem. Still awful customer service as far as communication goes. They reassured me the 2nd one would not have the same problem. I just got second one today, guess what? Condensation everywhere. Again. So disappointed! I expected better. Also tried to upload a picture many times here and could not do so.

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reply from SharkNinja Product Expert

We regret to hear about your experience. We would like to look into this further for you. Could you please share your contact information, as well as a brief description of the issue, with us via helpfulninja@sharkninja.com?