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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,723 ratings1,514 reviews
  1. 5 stars72% (1,958)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (211)

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Showing 611-620 of 1,514 reviews
Jan 25, 2022
Michelelee
1 out of 5 stars
1 out of 5 stars review

Horrible smell and not soft like our queen

We purchased a king size of this topper and all I can say is this is NOT the same product. If I could get past the smell, which smells like some sort of petroleum product I still couldn’t use it. The foam was smashed in and one size isn’t flat and the top portion is not soft. It has zero cushion to it. I don’t understand how a queen size could be so amazing and this just a disaster. Waste of $200

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reply from Serta Team

Hello Michelelee, thank you for taking the time to leave a review. We are sorry that the Serta Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

May 23, 2022
Nick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great topper

So soft

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Apr 13, 2021
MrsJohnson
1 out of 5 stars
1 out of 5 stars review

Not very soft

I returned this mattress topper today after trying it for a week. We’re in NM for work for about 10 months and the furnished house we rented has a king size bed that’s like laying on a concrete sidewalk! I went to Sam’s and bought this for $200 thinking it would help us out but it did nothing but give us back and neck pain. BAD! I like soft and cloud like and this piece of foam is nothing like that. It’s actually quite firm. If you’re looking to soften up your mattress don’t buy this one. I went online at a different store and ordered exactly what I needed which is a 3.5in down fill baffle box topper. Heavenly!!

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Apr 7, 2021
SC Countrygirl
4 out of 5 stars
4 out of 5 stars review

Great for the pressure points!

Only had this for 2 nights and already notice a difference in my sleep. We have a good pillow top mattress but lately my hips were getting so painful halfway through the night. I could not get comfortable sleeping on either side. This topper cradles the body and gives soft support all over. My joints do not hurt in the morning and I have more energy. The only reason I didn’t give it 5 stars is the pillow top part is really just a very thick mattress pad that zips around the topper.

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Sep 28, 2020
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress Topper!

Short of buying a new mattress this was the next best thing. Purchased for my son who moved into student housing with a really cheap "mattress" which was really just a flimsy mat with some foam inside. Great quality. A lot heavier than I expected it to be!

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Dec 2, 2017
Pillowtop mat topper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Conflicted

Purchase this as a gift from samsclub.com. did not get a response for 2 weeks then an email saying to reorder. So I did. I've been received an email saying that it had been shipped in two days later I received another email saying it had been shipped. Guess what I got 2. The packaging was atrocious. The bottom of one of the boxes was completely unsealed I'm surprised that it arrived intact. The boxes were flimsy. However, the actual product appears to be what the person I bought it for wanted. I doubt I will ever order anything from Sam's club.com again.

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Aug 26, 2024
SA
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too $$$

Not worth the price.

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Aug 17, 2022
Danica
2 out of 5 stars
2 out of 5 stars review

I wanted so badly to love this....

I bought this hoping to help with my back and neck pain, and why I might say it is very soft and comfortable feeling initially, my back and neck have never hirt so badly in my life. I am going to the chiropractor more than I ever need to, and I am slowly realizing it's because this is extrmely soft and provides zero support. It is also incredibly hot, and I wake up sweating each night. Laslty, it moves.....I have to take the sheets off every couple of days to readjust, which is a major pain. I deeply regret spending this amount of money on this purchase.

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Jan 23, 2020
eokerholm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

5 star experience - You will love this on your bed

Amazing addition to any bed. This product is one of the reasons we are 5 star rated Super Host with AirBnB and Premier with VRBO. We put these on top of all of our king and queen beds, in all of our houses, in Fredericksburg and the guests absolutely love them. They constantly provide wonderful feedback about our guest ranch (legacyranchguesthouses) and the angelic comfort of our beds. Before you buy a new mattress. Try this 4" topper first. Super quick and easy to install. Works every time.

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Jun 15, 2019
Nancy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Memory foam pillow top

My current mattress is a memory foam...when I sit on the edge of the bed the memory foam stays indented so when I lay down I feel like I'm going to roll off the bed. My son bought a memory foam pillow top and loves it. I layed on his be and it was firm and I liked the pillow top. So I bought the queen size memory foam pillow top for $171 and don't like it. It's just more memory foam.

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