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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 151-160 of 1,523 reviews
Nov 10, 2021
Reviewer name: Linda63
1 out of 5 stars
1 out of 5 stars review

Not living up to expectations

About 6months ago we upgraded our queen size bed to a king… Due to the new bed being a little firmer than I like, I decided to purchase a mattress topper… After researching toppers, reading through multiple reviews, and loving my previous Serta topper I decided to purchase this Topper at our local Sam’s… 1) the topper does not stay in place and has to be readjusted every morning… 2)something in the material makes it extremely hot to sleep on. For example if your back is on the topper, your back will be sweating while your front will be cool. 3) If someone else is in the bed (husband or child) it causes you to roll towards the heaviest person.

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hi there! We are sorry that the Serta mattress topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Sep 10, 2020
Reviewer name: Missvickie
1 out of 5 stars
1 out of 5 stars review

Slips off mattress Of adjustable bed

I purchased this after buying my adjustable bed from sams club it’s a king that uses 2 twin xl mattress.. I read the reviews before buying and read the question does this topper work on adjustable beds manufacturers replied that it does so I bought 2... ugh every morning I have to strip my bed to put it back on the mattress it slips off my bed leaving it hanging off the side of my bed.. I almost slipped off my bed when getting up during the night to use bathroom ..also when adjusting my bed at night to watch tv this mattress pad slips down and messes up the sheets! I even gave the zippered mattress cover on it .. also tried adding another mattress pad cover to help secure it .. nope epic fail! So no it does not work well with a king with 2 twin xl mattresses adjustable beds ... not sure if I can return ... but will give it a try ..

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta 4" Pillow-Top and Memory Foam Mattress Topper. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

May 23, 2021
Reviewer name: Charlotte
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too soft for me.

This is the second mattress topper I have owned. The first one had body; supported and hugged my back. I would awake and feel refreshed. I have slept on this topper for one week and so far I am not happy with it. It is too soft and not supporting my body. Now I wake up with an aching body. I was looking for a topper to hug and support my body.

Helpful?6SMVA7JYIA4N61701455273
reply from Serta Team

Hello Terry, thank you for taking the time to leave us a review. We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Sep 27, 2017
Reviewer name: Dense
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bought One Then Bought Another

I bought a twin size for our pull out guest bed our daughter tried it out and liked it so much we bought one for her full bed. She loves it and really likes the cover that comes with it. We have had both for a month or less so can't answer how they will hold up over time.

Helpful?6SMVA7JYIA4N61701455273
Jan 5, 2017
Reviewer name: Amy
5 out of 5 stars
5 out of 5 stars review

Absolutely Amazing!

I cannot wait until bed time now! I have had a few different toppers over the last few years and this is definitely my favorite. I was worried at first due to the reviews from people saying that it gets too hot but I think that might be due to the type of sheets that they are using. I normally get warm at night but that hasn't been an issue with this topper at all. We had gotten a new Serta King Size mattress that was supposed to be pillow top but wasn't as soft as we wanted so we purchased this and we have had it for 6 months now. No body aches and I love that you don't feel all the movement from the other side of the bed. Bought another one for my spare room.

Helpful?6SMVA7JYIA4N61701455273
Feb 8, 2016
Reviewer name: SleepLikeAKing
5 out of 5 stars
5 out of 5 stars review

Completely Transformed My Mattress

I purchased the King size for my bed and it has completely transformed my mattress. I feel like I am sleeping on a cloud! I can't wait to get into bed and don't want to get out of it in the morning. I have recommended this to everyone. The best purchase I have made at Sam's Club!

Helpful?6SMVA7JYIA4N61701455273
Apr 9, 2022
Reviewer name: JimC
4 out of 5 stars
4 out of 5 stars review

Description is Incorrect

This topper does NOT come with a quilted cover that STRETCHES to fit up to a 17 inch mattress. This comes with two pieces: one, a foam piece (3" thick), and two, a zippered quilted topper (1" thick) that you fit the foam piece inside, for a total of 4" thick. The bottom of the zippered quilted topper has a no slip surface to hold it in place on your mattress. We will see if it works. Whoever wrote this description simply copied the description of those toppers that come with a foam piece and fitted sheet to hold it in place.

Helpful?6SMVA7JYIA4N61701455273
Nov 3, 2017
Reviewer name: sunfether
5 out of 5 stars
5 out of 5 stars review

I have had two total hip replacement surgeries and had trouble sleeping at night, would wake up at least five times during the night and being in lots of pain, would end up sleeping in recliner until I bought this topper, now able to sleep at night without waking up all night in pain!!

Helpful?6SMVA7JYIA4N61701455273
Sep 10, 2022
Reviewer name: patty
1 out of 5 stars
1 out of 5 stars review

foam started shredding

The foam smelled really strong when we got it. Then a month & half started shredding it was all over my mattress and floor when I went to flip it over. We had a Serta 2inch foam mattress for 12 years never any issue! Very disappointed but Sams right away gave a refund for this.

Helpful?6SMVA7JYIA4N61701455273
May 23, 2016
Reviewer name: Joesunshine
3 out of 5 stars
3 out of 5 stars review

Still not sure

We just bought a new firm mattress from Sealy. While we wanted a firm mattress we felt this one was a bit harder than expected so we purchased a 4 inch memory foam topper. It is comfortable, i guess, definitely softens the feel but we both think that sometimes it feels too warm and we wind up kicking off the covers. Also the thickness of the topper makes it difficult to keep sheets in place even though the sheets are deep pocket sheets. If I was able to roll this thing back up and squeeze it back into the box, I would probably return it. Given our lack of enthusiastic response to the topper and knowing what I know now, i wouldn't have bought it.

Helpful?6SMVA7JYIA4N61701455273