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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 1,321-1,330 of 1,523 reviews
Jul 5, 2021
nicholexd
5 out of 5 stars review

like sleeping on a cloud

I had a different four inch memory foam Serta topper that was a few years old and made me toss and turn all night and gave me bad hip pain. I replaced that one with this and omg. Instant relief and I sleep so soundly. It’s also nice how they’ve modified the cover to have a gripper to help prevent the pad from sliding. This was the best thing I spent money on this year.

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May 23, 2018
Dr2Be
2 out of 5 stars review

Super Soft but BEWARE it gets HOT!

I purchased this product because my pillow top mattress was getting a little worn. The softness is unbelievable however it retains all body heat. Midway through the night I wide awake because I’m just too hot. I’ve tried turning down the a/c af night but this topper is still hot. I wish I can return it but I don’t have the receipt.

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Feb 23, 2021
Cruz
5 out of 5 stars review

Floor sleep for back problems.

If you have back problems and you want to sleep on the floor this is the way to go. In my case I put some exercise mats on the floor and put this mattress over with the cover that comes with it and that's it, you have a firm bed and believe me many of your back problems will disappear.

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May 24, 2024
Girlieq
5 out of 5 stars review

Excellent Product

Purchased this for a new mattress that was to firm. It made an amazing difference and I slept all night without pain or discomfort. I highly recommend it. mattress that was to firm. I'm so impressed with it and now sleep In wonderful comfort all night. Would highly recommend it.

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Oct 11, 2019
EricNeedsSleep
3 out of 5 stars review

Comfortable But HOT

This foam topper is very comfortable but gets HOT! And the fiber pillow top makes it even hotter. When you lay on it, the foam encases you and keeps you nice & snug, which might be a little disconcerting if you are not used to being engulfed by foam. I weight 170 lbs. and am a side-sleeper and tend to sleep hot. Foam is a great insulator, so throughout the night my body heat had absolutely nowhere to go and I would wake up hot and unable to fall back asleep. So if you tend to sleep cold, this might be a good topper for you. However if you sleep hot like I do, then you've been warned.

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Jan 1, 2021
CraigOhio
3 out of 5 stars review

Disappointed

This is super comfortable and I am sleeping much better on this new topper. However, it slips down every single night. My sheets come off of my bed along with the mattress cover. I am disappointed in this as it states "non slip". Planning to return if still in the return window.

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reply from Serta Team

Hello, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Jan 25, 2022
Michelelee
1 out of 5 stars review

Horrible smell and not soft like our queen

We purchased a king size of this topper and all I can say is this is NOT the same product. If I could get past the smell, which smells like some sort of petroleum product I still couldn’t use it. The foam was smashed in and one size isn’t flat and the top portion is not soft. It has zero cushion to it. I don’t understand how a queen size could be so amazing and this just a disaster. Waste of $200

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reply from Serta Team

Hello Michelelee, thank you for taking the time to leave a review. We are sorry that the Serta Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 3, 2018
SamMac
4 out of 5 stars review

Great Product. Horrible Odor!

I absolutely love the soft, thick comfort of this mattress! I would recommend it to my friends. However, there is a toxic, chemical odor that prevents this product from receiving 5 stars! If you have lung issues or are sensitive to odors, DO NOT buy this product. We thought about returning it because of the strong odor and the lung issues it caused, but decided against after reading that most of these mattresses have that issue. Would love recommendations on how to get rid of the odor permanently, otherwise it's a bust buy!!

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Sep 7, 2020
taximom212
2 out of 5 stars review

Jury's still out

This topper has been airing out for 2 days now..we had to put it in the garage because it has such a strong odor. It was permeating the entire house and we both had headaches. I've never had a topper smell this strong of chemical (off-gassing?) We definitely can't use it yet...I'm cautiously optimistic. Otherwise, I guess it'll go back to Sam's. If we can get the smell down, I will revise my rating.

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reply from Supplier Response

Hello, we are sorry that you are experiencing issues with your Serta 4" Pillow-Top and Memory Foam Mattress Topper. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Oct 25, 2022
JM
4 out of 5 stars review

Good purchase

We've been needing one of this for awhile to take up the extra space of our oversized fitted bed sheet. I was apprehensive after reading some reviews about the smell. The funky chemical smell was present, but dissipated after about 2 or 3 days. I'm giving it 4 stars because it's exactly what I expected and does exactly what I expected. 5 stars are for things that surprise me.

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