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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 911-920 of 1,523 reviews
Jun 7, 2020
Reviewer name: Just Drea
1 out of 5 stars
1 out of 5 stars review

The Smell!!!

My husband and I thought this topper would be great for our new mattress but it isn't working out. For over a month now we have been waiting for this awful smell to dissipate....but it hasn't and now the smell is making me ill. We have tried airing our room out but that doesn't help. The smell has gotten into our pillows,sheets and comforter. I'm very disappointed because we don't know what to do and the topper has become increasingly HOT! We need HELP!! A $179 is alot of money to be going through this agony.

Helpful?6SMVA7JYIA4N61701440068
Feb 3, 2023
Reviewer name: sue
2 out of 5 stars
2 out of 5 stars review

Would not purchase again

It slides around. Mine slides toward the foot of the bed, leaving a space between it and the headboard that my pillow falls partially into causing neck pain. It is not as firm/comfortable as I was expecting. Lastly, and biggest issue - I wake up sweaty constantly.

Helpful?6SMVA7JYIA4N61701440068
Jan 10, 2022
Reviewer name: Centauress
2 out of 5 stars
2 out of 5 stars review

Expected better quality

Pillow top comes loose constantly and bunched up. Flimsy Pretty much flat and useless after a year of use. Foam makes sleep too hot, even in winter. Pillow top needs to be thicker, longer lasting and stay in place. Expensive for what you actually get.

Helpful?6SMVA7JYIA4N61701440068
reply from Serta Team

Hi there, We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

May 2, 2021
Reviewer name: rickferrari48723
5 out of 5 stars
5 out of 5 stars review

Apparently $179 + Tax is the cost of a good sleep.

Apparently $179 + Tax is the cost of a good night sleep. We bought a premium quality king size mattress about a year ago and have never gotten a good nights rest on it. We tried a few different mattress toppers but none seem to help until this one. The first night with this topper I slept through the night which I haven't done in over a year. No more aches and pains, just a good nights sleep.

Helpful?6SMVA7JYIA4N61701440068
May 15, 2020
Reviewer name: Alisha
5 out of 5 stars
5 out of 5 stars review

awesome mattress topper

I slept so well on bed the first night I purchased this. There was a slight smell but it was bearable. However it went away the second day. I would definitely recommend this product. It is so super comfy! It makes you feel like you have a brand new bed.

Helpful?6SMVA7JYIA4N61701440068
Jan 17, 2022
Reviewer name: Mom of 2
5 out of 5 stars
5 out of 5 stars review

Fantastic mattress topper

My 7 year old was jealous of his sister's mattress topper, so I promised to buy him one. I bought the twin size for his bed. It's very comfy, there's no odor at all, and it expanded rapidly. We didn't end up using the included cover as I was able to get the mattress pad and the fitted sheet over the topper and his mattress with no difficulty. He said "I'm going to nap all day, baby!" (he hasn't napped since he was 2) and "Now I know why Sissy stays in her bed all day." I may buy one for my bed.

Helpful?6SMVA7JYIA4N61701440068
Dec 10, 2020
Reviewer name: TX Gal
2 out of 5 stars
2 out of 5 stars review

The cover stinks. Pad had a tear!

The box itself didnt come in the greatest of shape. The foam padding had a tear in it upon unrollong and the mattress cover had a hole. It was also coming apart ay many of the seams. I was very disappointed especially after spending almost $200 dollars!!!

Helpful?6SMVA7JYIA4N61701440068
May 23, 2019
Reviewer name: Gbook
5 out of 5 stars
5 out of 5 stars review

Serta 4 inch pillow top and memory foam

I just bought this topper home YESTERDAY. I have a very bad back, degenerative disc disease, many ruptured discs, in neck, and lower back. I have severe psoriatic arthritis . My bed is very old, and figured let me try this. If it doesn't help, than it will be time for purchasing a new bed. I was anticipating a few nights of waking more achy than usual. It normally takes anyone a few nights to adjust to a new mattress. I am beyond thrilled to say I woke up, feeling much better than I have in a very long time!! Thank you serta!! I read hundreds of reviews, and this topper had the best ones. Granted, it's one night, but this one night, IS VERY welcomed and UNEXPECTED WHAT A Great night's Sleep!! I will update this review in couple weeks, see if things continue on this path.

Helpful?6SMVA7JYIA4N61701440068
May 24, 2021
Reviewer name: Tricia
3 out of 5 stars
3 out of 5 stars review

soft and comfy, but chemical smell

I bought this, because my husband was complaining that the mattress was too firm. I put it on and yes, it is soft, but the smell of strong chemicals is so much, that it is hard to get over it. I would hope that the smells gets out or it will have to be a return.

Helpful?6SMVA7JYIA4N61701440068
Aug 1, 2021
Reviewer name: Zed
1 out of 5 stars
1 out of 5 stars review

Disappointed

I recently bought a new mattress and wanted a nice topper to go with it. I bought a cheap one on AMZ that was ok. Then a friend recommended I get this one. It was a Serta and had mostly good reviews, so I bought it. Initially, I loved it, but no more. The topper constantly has to be readjusted because it won’t stay in place. It’s such a horrible design flaw that I don’t see myself ever buying another Serta product.

Helpful?6SMVA7JYIA4N61701440068
reply from Serta Team

Hi Zed, we are sorry that the Serta Memory Foam Mattress Topper has not met your expectations.. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!