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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 561-570 of 1,523 reviews
Jul 14, 2020
swest
1 out of 5 stars review

Serta quality control failed

When I unwrapped my new topper, it had a tear in the foam. Serta allowed the damaged topper to be wrapped and boxed for sale. Because of the 3 hr round trip to return the topper, I will use until the tear expands to the point of trashing it. Very disappointed.

Helpful?2GGTDXDKI8TZ61701440068
reply from Supplier Response

Hello, We are sorry about your experience with Serta 4" Pillow-Top and Memory Foam Mattress Topper. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499

Oct 21, 2018
Mjs
4 out of 5 stars review

Super Hot

I bought this to put on a brand new firm mattress to aid in breaking in the mattress. It is super comfortable but crazy hot. I was hoping to enjoy it more with the cooler weather but I still wake up very hot in the middle of the night. It would be 5 stars if not for the heat retention. Freeze babies will love this.

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Jan 15, 2022
Matt F
1 out of 5 stars review

Disappointed

King size.. I opened this about 12 hours ago. It was smashed so flat in the box it has only expanded in less than 1/3 of the topper. The other areas are hard and completely smashed. I have bought whole mattresses that were in a box and never had an issue. This will be returned for sure, it was packed so tight it has ruined the foam.

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reply from Serta Team

Hello Matt F, We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Apr 9, 2022
JimC
4 out of 5 stars review

Description is Incorrect

This topper does NOT come with a quilted cover that STRETCHES to fit up to a 17 inch mattress. This comes with two pieces: one, a foam piece (3" thick), and two, a zippered quilted topper (1" thick) that you fit the foam piece inside, for a total of 4" thick. The bottom of the zippered quilted topper has a no slip surface to hold it in place on your mattress. We will see if it works. Whoever wrote this description simply copied the description of those toppers that come with a foam piece and fitted sheet to hold it in place.

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Feb 2, 2021
Denise
5 out of 5 stars review

Verified Purchase

Awesome

Just love the pillow top

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Sep 26, 2017
Wynne
5 out of 5 stars review

It was exactly what I expected

But then I did my research. I see a lot of people complaining on various mattress toppers - saying they are too hard or too soft or smell. Ironically, the smelly ones were designed with green tea oil in them and of course smell odd, or more than likely they did not take the time to air out the topper. As for soft or firm? It's really ironic that the same mattress topper can feel firm to one person and soft to another - so I finally decided to go out and do some reading. The type of material matters, (and how it smells) the density matters, and so does the thickness. As far as 1 and 2 inches they are barely sufficient. You might find a 2 inch topper with a 6 lb density ok, but that's about it. You need to start with 3 inches - and prefered is 4 inches. The higher the density the firmer the topper. This one is a 3lb density - so not too firm and with the 3 inches, and the added 1 inch pillow top - it's going to feel very soft but just enough support to keep you from sinking all the way down to the old mattress that was giving you grief before. For me this was perfect. After letting it air out 24 hours, I took the most blessed nap on it, lying on my right hip where the bursitis is really bad. No pain what-so-ever. And the bursitis is the main reason why I was looking for this. You might have a bad back - or just hate sleeping on "concrete" if so you would want to choose your topper according to those needs. All I can say is if you don't do your research - you should be ashamed to leave a bad review on a product that gave you what it said it would give you. Just because it wasn't what you wanted - the review should not reflect your taste - rather did the topper meet the description and specifications and was it what you needed?

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Mar 9, 2021
Ken
4 out of 5 stars review

Verified Purchase

Too comfortable

Good

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Oct 3, 2016
Whydoineedanicknameanyway
2 out of 5 stars review

Not so great

I bought this memory foam topper for a very firm bed at the cabin – slept on it a couple nights a week for several months. It is very soft and provides little support. Be aware that it’s a 3-inch memory foam pad covered with a 1-inch quilted fabric cover that compacts to a very thin layer. The topper does very little (nothing, really) to enhance comfort and sleep. I was hoping for more from a Serta product – very disappointed. Definitely not worth the $150 price.

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Oct 17, 2022
Debbiee
4 out of 5 stars review

Verified Purchase

Very nice

Soft soft soft!

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Apr 15, 2021
Lety
5 out of 5 stars review

Verified Purchase

Good!

Good

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