Bought two of these and had same result! First one I returned because it wouldn’t decompress (had big divots in it and there were areas that were so compressed they looked melted). Thinking I got a bad one I exchanged for another. Same result! I followed instructions and gave it plenty of time ( 5 days)but it was un unusable. What a pain to stuff it back in box …TWICE! Sam’s was very good about refunding my money though.

It’s all they advertised it to be. We got a queen size topper. It fits exactly. If you don’t have help putting it on be ready for a work out because it’s weighty. The fully zipped cover encases the whole thing. I’m in my 60’s and used to getting up about every 2 hours. Second night there was a span of 5 hours and woke in the same spot I laid down in. Saved us from buying another mattress for the bed for a while.

If you are in the market for a memory foam this pillow-top and memory foam is an excellent way to try it before a much larger commitment. As many reviews say, it takes time to get used to this topper. I learned to like but my husband never did. Nevertheless, this is an excellent value.

Purchased this three weeks ago for my 93 year old mother. It is an extremely good value for the money. Looked at numerous toppers before purchasing, and most 2" toppers were more expensive than this product and not better made. Mom loves it and sleeps like a baby!

Didn't really like this topper and because of the Sam's Club excellent return policy was able to return it. The topper has several issues. The first is that it is not a good design. The foam portion fits into the fiberfill top in a zipper compartment like a big pillow. then it sits on top of your mattress. There is no part of the topper that tucks down to the bottom of the mattress like most toppers have. The only think that holds the topper in place are your sheets. Because of this design the topper curls up on the edges and it moves on the mattress which requires you to adjust it every day after a nights sleep. I also found this topper to be too warm.

This topper is so soft and comfy. No odor whatsoever. This is the second mattress topper I bought. The first one was $15 cheaper. I thought I was being money-wise and saving a few dollars for the same thing. Not so. A month later the first one still had a terrible odor. I returned it and bought the Serta 4" topper instead. No odor from the first night! I couldn't be more pleased. DO NOT try to save fifteen bucks. By this one instead.

I purchased one for our guest bed and my 77 year old mother loved it. So much so that she got one for her bed at home. Super soft. The only reason I gave it 4 stars rather than 5, is that it does sink quite a bit when you lay on it. So do be aware of this before purchasing.

We purchased this on hopes to mimic the bed we slept in on a recent vacation. It for sure is very lofty and are satisfied with the description and what we received. Purchased a queen (vacay bed was a king)..that may be where the problem lies. The insert on initial lay down for the night is quite luxurious. I read in bed and looked forward to my time in the bed sinking into my read and softly sinking into the bed! BUT, once going to sleep for the night and once my husband was in bed too I found myself spending the whole night readjusting myself. I was being pulled into the center leaving 1/2 my body in squishy paradise a d the other half in luxury softness. It sounds minimal but just like you can tell if one foot is covered and one foot is uncovered (and you're not looking for "heat relief") its very bothersome. I think (for me) this works if you are alone (in any size bed) or you are sharing a king size bed..those beds are so massive it really is like having your own bed right next to each other. We are average people. 5'7" and 5'11", with normal weights. He is 180 and I am....less (haha). As for the foam being warm..yes, i would say it does make your sleep warmer...but for me i could have dealt with that, its the unlevel feeling from one side of body to other that i couldnt get past. We had this on our bed for almost 4 weeks. I spent several nights moved to couch. I woke up all the other times groggy and unaligned. I REALLY tried to adjust to this. We have removed it and actually cut it down to fit my daughters twin size bed. The verdicts still out. Her first morning actually, yesterday) was not a huge win, we'll see today. I will say its not causing her to wake up any earlier (like me)...she's still a teenager!!

I bought this about a month ago and I really hate it. It slides off the mattress very easily, and I find myself pulling it back on to the mattress several times a day. Plus, it's also very warm. It seems to hold your body temperature. It would've been a nightmare to roll it up and return it so, I just kept it. I guess they count on people like me who feel it just isn't worth the hassle. Don't waste your money on this product.

We purchased a Tempur-pedic over a year ago and made a mistake…we bought extra firm, but due to age, our bodies no longer “like” to lay on a firm mattress. The addition of the Serta “4 inch mattress topper” has certainly helped with that problem. No hesitation, I would purchase again!