This is NOT REURNABLE !!!!!!!!!!!!!!!!!!! I have to file my complaint with the BBB. Both SERTA and SAMS CLUB have refused to take this UNOPENED MATTRESS COVER THAT LOOKS LiKE IT HAS BEEN URINATED ON BACK! I'll NEVER ORDER ONLINE AGAIN!!!!!!!!!!!

We got our Serta pillow top, memory foam toppers the end of December. We have an adjustable bed system with two extra long twin mattresses make our king bed. The toppers were very easy to add to our existing mattresses. We could sleep on them that same night with no odor from the foam, and they were nicely plumped to their 4” fullness within hours. They are so comfortable!! We have been sleeping on them for nearly a month, and we have no complaints of any kind. For those that might want to know, the toppers do work very well on adjustable beds. It is easy to recommend this product.

This mattress topper provides the perfect balance between snuggly comfort and support. I have used it for a week and have been sleeping better and more soundly during that time. My mattress without the topper was fine but it did not have a pillow top. The addition of the topper has added the cocooning effect of a pillow top but with the added support and benefits of memory foam. I highly recommend the product.

the mattress topper pad slids off the bed. Every morning have to remake bed to get pad back where it belongs. It bunches up and you are continully trying to get comfortable thru the night. you cannot just roll over you have to lift yourself up or it moves with you. My lab even quit sleeping in the bed since putting on this pad and he has slept in our bed for 5 years.Would not recommend this product and going to return on next trip to Sams Club

Bought two of these and had same result! First one I returned because it wouldn’t decompress (had big divots in it and there were areas that were so compressed they looked melted). Thinking I got a bad one I exchanged for another. Same result! I followed instructions and gave it plenty of time ( 5 days)but it was un unusable. What a pain to stuff it back in box …TWICE! Sam’s was very good about refunding my money though.

It’s all they advertised it to be. We got a queen size topper. It fits exactly. If you don’t have help putting it on be ready for a work out because it’s weighty. The fully zipped cover encases the whole thing. I’m in my 60’s and used to getting up about every 2 hours. Second night there was a span of 5 hours and woke in the same spot I laid down in. Saved us from buying another mattress for the bed for a while.

I purchased this topper for extra comfort...after two back surgeries I’ve finally found the best way to get rid of discomfort and get a good night’s rest...the only thing I found offensive is the foam has a pretty pungent odor but with time I find the smell is dissipating.

It was advertised to be a 4" cooling gel memory foam mattress topper but it did not have cooling gel at all. I was later told that the 4" pads are not made with cooling gel only the 3"or less size. That's false advertisement. The zipper on the pad topper was also broken when it arrived. I had to then pack up the fully expanded pad (which is a huge deal) and return it via FedEx for refund. I then ordered the 3" version of the pad, which did have the blue cooling gel and I'm satisfied with this purchase.

I LOVE MY. SERTA PILLOW TOP MEMORY FOAM. ITS LIKE SLEEPING ON A CLOUD. IM MAD AT MYSELF FOR NOT GETTING IT SOONER. I WAS LOOKING TO BUT A NEW MATTRESS FOR MY BED. I HAD THIS MATTRESS FOR OVER 15. YEARS. I WAS PRICING MATTRESS. AND THEY WERE EXPENSIVE. NOT TO MENTION THAT THEY DO NOT MAKE THEM LIKE THEY DID 20 YEARS AGO. .U COULD FLIP UR MATTRESSES OVER AND USE BOTH SIDES. NOW U CAN ONLY USE ONE SIDE AND THEY. COST TWICE AS MUCH.WHAT THE HECK!. SO ANYWAYS I DECIDED TO TRY A TOPPER INSTEAD. I LOOK AT A LOT OF THEM. AND READ THE REVIEWS. AND DECIDED TO TRY THIS THE QUEEN SIZE SERTA 4' PILLOW TOP AND MEMORY FOAM MATTRESS TOPPER INSTEAD. IT WAS THE BEST DECISION THAT I COULD HAVE MADE. FELLS LIKE A BRAND NEW EXPENSIVE MATTRESS. I MUST SAY THIS ALSO THIS . I HAVE NEVER EVER BEEN LATE FOR WORK. BUT THE FIRST NIGHT THAT I SLEEP ON THIS TOPPER. I WOKE. UP TWO HOURS LATE. BEST SLEEP I HAVE HAD IN YEARS. . I WOULD RECOMMEND THAT U GIVE IR A TRY. IT EXPANDS QUICKLY. IT HAD NOT HARSH SMELL. I JUST LOVE LOVE LOVE MY TOPPER

This topper is heavy duty and makes our sleep right! We just purchased a king size serta pillowtop medium mattress but it slept more like a firm. It made my hips and shoulders ache (side sleeper). We thought about buying a new matress or just sleeping on our old mattress again, we gave this a topper a try. MADE OUR SLEEP RIGHT!! The price is worth the oooohhhhwwww feeling every time we get into the bed!