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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 1,321-1,330 of 1,523 reviews
Apr 7, 2021
SC Countrygirl
4 out of 5 stars review

Great for the pressure points!

Only had this for 2 nights and already notice a difference in my sleep. We have a good pillow top mattress but lately my hips were getting so painful halfway through the night. I could not get comfortable sleeping on either side. This topper cradles the body and gives soft support all over. My joints do not hurt in the morning and I have more energy. The only reason I didn’t give it 5 stars is the pillow top part is really just a very thick mattress pad that zips around the topper.

Helpful?2GGTDXDKI8TZ61701440068
Dec 3, 2018
SamMac
4 out of 5 stars review

Great Product. Horrible Odor!

I absolutely love the soft, thick comfort of this mattress! I would recommend it to my friends. However, there is a toxic, chemical odor that prevents this product from receiving 5 stars! If you have lung issues or are sensitive to odors, DO NOT buy this product. We thought about returning it because of the strong odor and the lung issues it caused, but decided against after reading that most of these mattresses have that issue. Would love recommendations on how to get rid of the odor permanently, otherwise it's a bust buy!!

Helpful?2GGTDXDKI8TZ61701440068
Jan 1, 2021
CraigOhio
3 out of 5 stars review

Disappointed

This is super comfortable and I am sleeping much better on this new topper. However, it slips down every single night. My sheets come off of my bed along with the mattress cover. I am disappointed in this as it states "non slip". Planning to return if still in the return window.

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reply from Serta Team

Hello, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Sep 7, 2020
taximom212
2 out of 5 stars review

Jury's still out

This topper has been airing out for 2 days now..we had to put it in the garage because it has such a strong odor. It was permeating the entire house and we both had headaches. I've never had a topper smell this strong of chemical (off-gassing?) We definitely can't use it yet...I'm cautiously optimistic. Otherwise, I guess it'll go back to Sam's. If we can get the smell down, I will revise my rating.

Helpful?2GGTDXDKI8TZ61701440068
reply from Supplier Response

Hello, we are sorry that you are experiencing issues with your Serta 4" Pillow-Top and Memory Foam Mattress Topper. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 5, 2021
nicholexd
5 out of 5 stars review

like sleeping on a cloud

I had a different four inch memory foam Serta topper that was a few years old and made me toss and turn all night and gave me bad hip pain. I replaced that one with this and omg. Instant relief and I sleep so soundly. It’s also nice how they’ve modified the cover to have a gripper to help prevent the pad from sliding. This was the best thing I spent money on this year.

Helpful?2GGTDXDKI8TZ61701440068
May 23, 2018
Dr2Be
2 out of 5 stars review

Super Soft but BEWARE it gets HOT!

I purchased this product because my pillow top mattress was getting a little worn. The softness is unbelievable however it retains all body heat. Midway through the night I wide awake because I’m just too hot. I’ve tried turning down the a/c af night but this topper is still hot. I wish I can return it but I don’t have the receipt.

Helpful?2GGTDXDKI8TZ61701440068
Oct 25, 2022
JM
4 out of 5 stars review

Good purchase

We've been needing one of this for awhile to take up the extra space of our oversized fitted bed sheet. I was apprehensive after reading some reviews about the smell. The funky chemical smell was present, but dissipated after about 2 or 3 days. I'm giving it 4 stars because it's exactly what I expected and does exactly what I expected. 5 stars are for things that surprise me.

Helpful?2GGTDXDKI8TZ61701440068
May 24, 2024
Girlieq
5 out of 5 stars review

Excellent Product

Purchased this for a new mattress that was to firm. It made an amazing difference and I slept all night without pain or discomfort. I highly recommend it. mattress that was to firm. I'm so impressed with it and now sleep In wonderful comfort all night. Would highly recommend it.

Helpful?2GGTDXDKI8TZ61701440068
Aug 6, 2018
Lstarkey68
3 out of 5 stars review

Too hot!

We bought this May 28th. It is super comfortable for both my husband and I but simply way too hot for me. I'm having an awful time sleeping at night. What are the rules for returning? Would I be able to return this? Is there something comparable but with a cooling effect?

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Aug 17, 2022
Danica
2 out of 5 stars review

I wanted so badly to love this....

I bought this hoping to help with my back and neck pain, and why I might say it is very soft and comfortable feeling initially, my back and neck have never hirt so badly in my life. I am going to the chiropractor more than I ever need to, and I am slowly realizing it's because this is extrmely soft and provides zero support. It is also incredibly hot, and I wake up sweating each night. Laslty, it moves.....I have to take the sheets off every couple of days to readjust, which is a major pain. I deeply regret spending this amount of money on this purchase.

Helpful?2GGTDXDKI8TZ61701440068