This topper sounded so good and was so bad. It did nothing like it said it would. It was suppose to help with compression points. Not only did it not help but made it worse. It is hot and you can not hardly get in and out of the bed with it. It also hurt my neck. I bought a new pillow thinking that would help but it just made it worse. Plus trying to get it returned as been a nightmare. I am so disappointed in Sam's Customer Care.

Packaging was pretty terrible. The shipping box was half open and the items didn't even arrive in a serta box inside the shipping box. The topper wasn't even in a waterproof bag. Just exposed to the elements in a brown shipping box. Shipping complaints side, it is very comfortable. Now I just gotta find a fitted sheet to go over the mattress+ topper. Also: the plush cover in the box only goes on the topper. It does not go on the mattress and topper together. I figured that out after about an hour of struggling.

For anyone having difficulty with the memory foam not expanding when you take it out of the box, I used a hair dryer on medium heat and just rubbed the memory foam on both sides until it slowly expanded. It took a little while but maybe 30 minutes later it was fully expanded and ready to be put in the cover!

Hubby and I have a split king adjustable bed with latex foam mattresses. The mattresses are too firm so we purchased two Twin XL toppers. Opened up them up, put them in the pillow top cover and they molded to the beds right away. Oh my, they are so comfortable! They made our mattresses feel wonderful. However, after a couple nights of sleep the pads start shifting in the pillow top covers and off the mattress. The separation of two Twin XL mattresses now feels like a 6" valley in the middle as the pads both shift outward. We wanted to keep the individuality of the adjustable beds, but maybe we should have purchased a king sized topper. We've tried everything we can think of to keep the toppers in place; nothing is working. So if you have a split king like we do, I wouldn't recommend them for this type of bed.

Comfortable cooling and perfect fit.

Did not like the mattress topper gave it to my nephew

It is comfortable but it slides all over the place

This topper was extremely HOT n not comfortable at all. I returned it.

Very comfortable. Used on RV mattress.

So comfy and more cost effective than buying a new mattress!