Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes

Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for

Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes

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4.4 out of 5 stars

stars2,732 ratings1,523 reviews

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Dec 28, 2021

1 out of 5 stars review

Big let down from a major name brand

A week later and hasn't expanded

Helpful?

reply from Supplier Response

Hi there, We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Oct 4, 2020

Anonymous

1 out of 5 stars review

Verified Purchase

disappointing product

This mattress is very flimsy. Provides no body support. In my opinion a complete waste of money.

Helpful?

reply from Supplier Response

Hello, we are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jan 2, 2023

Tampa biz chic

2 out of 5 stars review

Verified Purchase

3in isn’t the same as 4in

This was only a 3 inch mattress.

Helpful?

Nov 8, 2021

Doug

5 out of 5 stars review

Verified Purchase

Great Topper

Love this Topper in two locations. On m,y queen bed and in my 5th wheel.

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Oct 21, 2023

Adam

5 out of 5 stars review

Verified Purchase

Instantly improved quality of my sleep

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Feb 28, 2021

DonnaLR

5 out of 5 stars review

Love it

I bought mine several years ago and still love it, and I liked it so much that I bought it for my family members, too!

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May 6, 2016

Sweet2

5 out of 5 stars review

Great product!

Absolutely wonderful!! Very comfortable and great price. Worth every penny. You won't be disappointed with this purchase.

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Mar 6, 2022

Mark

1 out of 5 stars review

bad queen topper

Will have to return. Ugh. What a pain. It’s looks melted and won’t spring to size. Probably sat on a container ship for years.

Helpful?

reply from Serta Team

Hello Mark. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

May 22, 2022

Disappointed Buyer

1 out of 5 stars review

2-2.5 inch at Best

We followed the instructions, aired it out. But this ain't 4 inches, 2.5 inches at best. We bought two so returning this is cumbersome, what a waste. We have another 4 inch memory foam from another brand, that is a true to size, not this one.

Helpful?

reply from Serta Team

Hi there. We are sorry that the Serta Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Mar 12, 2022

cvincent

1 out of 5 stars review

Doesn’t expand. still waiting

I purchased this thinking it would be a quick fix… opened on Thursday.. On Saturday it still had 6 areas that has not expanded. I will return this item.

Helpful?

reply from Supplier Response

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!