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Customer reviews for Serta Ansley Escape 12.75" Medium Innerspring Mattress for
Serta Ansley Escape 12.75" Medium Innerspring Mattress
4.6 out of 5 stars
stars714 ratings645 reviews
  1. 5 stars76% (544)
  2. 4 stars17% (120)
  3. 3 stars2% (16)
  4. 2 stars1% (9)
  5. 1 star4% (25)

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Showing 51-60 of 645 reviews
Jul 3, 2025
Dale L
5 out of 5 stars review

Serta mattress

Very satisfied with my mattress. Slept great on it the first night. I would recommend this Serta mattress to friends and family. Thanks

Review from Serta
Helpful?6BA7ZWSX7U2R5993283203
Dec 4, 2024
LRD
2 out of 5 stars review

HIGH IN MIDDLE,FLIMSY

We should known the second the guys brought it in. They stood it up against the wall and it was collapsing on itself! The first day the sides would sink and middle is high. I'm 150 lbs and this is awful.

Helpful?6BA7ZWSX7U2R5993283203
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, we're sorry to hear that your Ansley Escape mattress is not holding up properly. Our mattresses are backed with a 10-year limited warranty and Sam’s Club can walk you through a claim or offer assistance through their 100% Member Satisfaction guarantee. So for additional assistance please reach out to the Sam’s Club member phone number at 888-802-2948 so they can guide you from there. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Oct 21, 2023
Brandon
5 out of 5 stars review

Great Comfortable Matres

The Ansley Escape Euro Top is an excellent mattress. Not only does it keep me cool, but it also keeps my comfy all throughout the night. If it goes on sale, I will purchase another one.

Helpful?6BA7ZWSX7U2R5993283203
May 4, 2024
Yina C
5 out of 5 stars review

The perfect matress!!!

The Ansley Scape mattress has quality construction, comfort, and design. In his mattress design I can find balance between firmness and softness, providing adequate support for the back and hips without feeling too hard or too soft. However, people's preferencesmay vary, so it's advisable to try out the mattress in person if possible or read multiple reviews to ensure it meets your specific needs.

Review from Serta
Helpful?6BA7ZWSX7U2R5993283203
Jun 21, 2023
Sunflowerjess
5 out of 5 stars review

It's a Dream

[This review was collected as part of a promotion.] I love my new matress. It is very comfortable! The top layer is super soft and foamy but it doesn't take away from the firmness . I have not worked up with back pain since I started sleeping in it. I usually move around during my sleep but mostly sleep on my stomach with no pillow. I have nothing bad to say.

Review from Serta
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Aug 22, 2023
Karen W
5 out of 5 stars review

Delivery of Queen Ansley Escape Mattress

Excellent crew delivered ahead of schedule our mattress. Went above and beyond to ensure we were satisfied with everything. Mattress is of great quality, comparable to our Stearns and Foster Mattress. Highly recommend. If you're on the fence about this item, go for it! You won't be disappointed.

Review from Serta
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Nov 8, 2024
Debra F
5 out of 5 stars review

The mattress is a reasonably priced traditional, good for varied types of sleepers

The mattress is a good value for a traditional style mattress, appears to be well-made, good for varied sleep positions with the ability to give support for back sleeping as well as side sleeping, does not crush down terribly when sitting on the side of the bed

Review from Serta
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Aug 12, 2023
Rita M
5 out of 5 stars review

Wonderful!!!

Slept on this mattress last night for the first time, it was so comfortable! I am typically a very hot natured sleeper, this was the first night in a long time I did not throw the covers off of me and hang a leg out, it was a great nights sleep! I’m very happy that I read others reviews and made this purchase, for the price you can’t beat it!

Review from Serta
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Nov 3, 2024
Marco S
5 out of 5 stars review

Ansley Escape

Saw this product in a major retailer and always felt iffy about buying a name brand product outside mattress stores. However our previous mattress was bought in that mindset and result in us having to put up with an awful mattress until no more . We said enough is enough bought our new mattress and just by laying on it did we now that our old mattress was the problem

Review from Serta
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Oct 12, 2024
Autumn E
5 out of 5 stars review

Bed

I have slept on this bed just under a week it feels very good not too firm not too soft just right in the middle just like it claims. I would have to sleep on it for about 6 months or so to see if it holds up or if it breaks down. So far I love it and I'm getting a good night's sleep.

Review from Serta
Helpful?6BA7ZWSX7U2R5993283203