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Customer reviews for Serta Ansley Escape 12.75" Medium Innerspring Mattress for
Serta Ansley Escape 12.75" Medium Innerspring Mattress
4.6 out of 5 stars
stars714 ratings645 reviews
  1. 5 stars76% (544)
  2. 4 stars17% (120)
  3. 3 stars2% (16)
  4. 2 stars1% (9)
  5. 1 star4% (25)

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Showing 1-10 of 645 reviews
Feb 23, 2025
Brandon
5 out of 5 stars review

Verified Purchase

Comfortable and budget friendly

I really like this Serta bed; it's firm enough that you won't sink in, and the edges stay firm. It's so comfortable that I replaced all my beds with Serta Ashley. Even when I started putting it in my STR properties, guests always said it's incredibly comfortable.

Helpful?6BA7ZWSX7U2R5993283203
Mar 30, 2024
DRS
5 out of 5 stars review

Verified Purchase

She Loves it

I saw this mattress in the warehouse, have been checking reviews and comparing it for months. I want to buy a King for myself. My granddaughter relocated to KY so I decided to get it for her so she didnt blow money on a bad mattress somewhere else. I purchased the Queen (missed the last great sale) but I am thoroughly comfortable that it was the best deal for the quality.

Helpful?6BA7ZWSX7U2R5993283203
Apr 3, 2024
Tan
5 out of 5 stars review

Verified Purchase

good bed for price

We needed a bed for a guest room. Wanted something decent and not cheap. We searched several bedding stores and all of them had the same cheap mattress just under that stores brand. We went to Sams and looked. I bought it immediately after seeing it in person. Guest was happy with mattress .

Helpful?6BA7ZWSX7U2R5993283203
Aug 8, 2024
Northern
5 out of 5 stars review

Verified Purchase

Best Mattress I ever owned

This is the best mattress we have ever owned. We initially purchased this mattress (two of them) for my two teenage boys to replace their old worn out ones. We were so happy with it that we decided to replace the other two mattresses in the house ( both of which had many years of use left in them and cost 4-10 times as much. And had many years left on the warranty.

Helpful?6BA7ZWSX7U2R5993283203
Mar 7, 2024
K Black
5 out of 5 stars review

Verified Purchase

Sleeps Well

Great value for the money

Helpful?6BA7ZWSX7U2R5993283203
Feb 21, 2025
Mark Sterlacci
5 out of 5 stars review

Verified Purchase

Great Bed purchase

Just what I was looking for.

Helpful?6BA7ZWSX7U2R5993283203
Feb 23, 2025
Gary L
5 out of 5 stars review

Verified Purchase

AGOOD NIGHTS SLEEP

For the price, $265. You can't beat it. Very comfortable, not too firm. The mattress I purchased was labeled medium firm. I've been sleeping on it for 3.5 weeks now. I slept well on it right out of the plastic. Duribility wise, only time will tell.

Helpful?6BA7ZWSX7U2R5993283203
Feb 12, 2024
LJK
5 out of 5 stars review

Nice Mattress

I purchased this mattress on Saturday afternoon. This mattress offers great support, quality, and affordability. I am a side sleeper and find it very comfortable. I agree with other reviews about the firmness, but it's not like you're sleeping on a hard uncomfortable mattress.

Helpful?6BA7ZWSX7U2R5993283203
Jan 20, 2024
Con van
4 out of 5 stars review

Verified Purchase

Great mattress

The mattress is labeled Medium but it is definitely more on the firm side. It is still a great mattress. My back is hurting less and I sleep better.

Helpful?6BA7ZWSX7U2R5993283203
Sep 10, 2024
Grandma D
1 out of 5 stars review

Don't Waste Your Money!

After less than one year this mattress is ready for the dump! It was purchased as a gift for our granddaughter on Sept. 1st, 2023 for $669.54 from Sam's Club. My husband & I slept on it for 2 weeks before returning to our own home in another state & were very pleased with how comfortable it was. In the past year it has been used only by my 100-lb. granddaughter & her 140-lb. boyfriend. I've just returned from their home &, after sleeping on this mattress for 2 weeks, & would give it a 0 rating if possible. Upon climbing into bed you immediately roll toward the center. There seems to be no support whatsoever. Given the reduction in price over the last year, at least from Sam's Club, I suspect that the poor quality of this mattress has been recognized.

Helpful?6BA7ZWSX7U2R5993283203
reply from Serta Team

Hi there, we are sorry to hear about your experience. If there is an issue with the mattress we recommend ensuring that the mattress is being properly supported. If the mattress is being properly supported we recommend contacting Sam's Club and filling a warranty claim.